Troubleshooting: Window Treatment Functions - Lutron Electronics GRAFIK Eye QSGRN-6PCE Installation And Operation Manual

Troubleshooting: Window Treatment Functions

Symptom Possible Causes
Window treatment EDU EDU is not powered
(electronic drive unit) will
Window treatment fabric is caught on something
not move
EDU is not assigned to a shade button group
Shade button group will All limits are set to the same height
not control any window
treatment
Communications link is not wired to the EDU
EDU has been unassigned from shade button
group
Window treatment Limits have been set incorrectly
EDU does not fully open or
Window treatment fabric is caught on something
fully close
Window treatment moves Open and close limits have been reversed
in the opposite direction
when raise/lower buttons
are pushed
Shade button group does EDU has been unassigned from shade button
not operate all the window group
treatments it is assigned to
All limits are set to the same height
EDU is not wired correctly
Shade button group is not wired correctly
Window treatments in a EDUs are assigned to a shade button group in
room move on their own another room
Unable to set limits on Normal operation
Sivoia QS wireless window
®
treatments through the
GRAFIK Eye QS control
®
unit.
®
Solution
Connect power to EDU
Check and unbind window treatment fabric
Assign the EDU to a shade button group
Verify limit settings
Check and wire the EDU link
Reassign the EDU to the shade button group
Set limits correctly
Check and unbind window treatment fabric
Set limits correctly
Reassign the EDU to the shade button group
Verify limit settings
Check and rewire EDU
Check and rewire shade button group
Reassign the EDU to the correct shade button group
Limits must be set manually on the Sivoia
installation guide)
GRAFIK Eye QS Control Unit Installation and Operation Guide 64
®
QS wireless EDU (see Sivoia QS wireless shade
® ®