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If the ping is unsuccessful, there may be problems using that IP address; the IP address
may be incorrect, or there may be a duplicate address. For correct operation the host
computer and the AN-80i must be on the same subnet. For example, if the AN-80i is
using the factory default settings, the host computer could be set for an IP of
192.168.25.3 and a subnet mask of 255.255.255.0.
If the correct IP address of the AN-80i cannot be determined, it is recommended to
perform the IP recovery procedure. See section 6.2: Procedure to Restore Factory
Settings on page 80.
The following table lists some common troubleshooting tips for the web interface.
Symptom
General
Information
screen is not
displayed
70-00072-01-06a
Table 35: Diag. - Web Interface Diagnostics
Possible Problem
Incorrect IP
address and/or
Subnet Mask.
Problems with host
computer, or AN-
80i.
Host PC ARP table
is incorrectly
configured
Proprietary Redline Communications © 2008
AN-80i
Solution
Perform a ping test from the host computer command
line.
If the ping test is unsuccessful, then the problem is
with the IP address. Perform a long reset to apply the
default address (192.168.25.2) and Subnet Mask
(255.255.255.0)
If the ping is successful, reset the AN-80i, and/or reset
the host computer.
Run 'arp -d' whenever the AN-80i is swapped. Check
that the subnet mask for the host PC matches the
subnet mask of the AN-80i. Check that the host PC's
address is 192.168.25.n, where 'n' is not equal to 0,2,
or 255.
Page 82 of 96
User
Manual
June 1, 2008
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