Diagnostics And Troubleshooting; Checking The Ethernet Cable - ProSoft Technology RLX2-IHW-E User Manual

RLX2-IHx Series ♦ 802.11a, b, g, n
Industrial Hotspots
6

Diagnostics and Troubleshooting

Use the IH Browser's diagnostic and signal strength settings at the top of the Radio
Settings window to make sure the network is working properly:

Signal Strength: This shows the radio's signal strength.
Master appears if this is a Master radio.
o
Scanning appears if the radio is scanning to connect to another radio.
o
Not Connected appear If the radio is not connected to a network and not currently
o
scanning.

Update every: Specifies the interval (in seconds) between updates.

The other parameters on this display are Read-only.
Tip: You can display the help topic for any parameter by clicking the parameter name.
You can perform the following troubleshooting routines:

Check the Ethernet cable

Check the LEDs on the radio

Retrieve the default password by resetting the radio

View error messages in the IH Browser

Find missing radios
6.1

Checking the Ethernet Cable

If the radio's Ethernet port is connected to a PC or network, and the Ethernet LED does
not light on the radio, there may be a problem with the Ethernet cable. Verify that the
cable is plugged into the radio at one end, and to an Ethernet hub, a PC, or a
10/100/1000 Base-T Ethernet switch at the other end.
If using the PoE injector, verify that the M12 to RJ45 cable is connected between the
radio and the injector and also that the Ethernet patch cable is connected between the
injector and the switch.
Note: The RLX2-IHx series radio auto-detects the Ethernet connection type, and does not require a
crossover cable for direct connection to a PC.
ProSoft Technology, Inc.
Diagnostics and Troubleshooting
User Manual
Page 179 of 248