Finding Missing Radios - ProSoft Technology RLX2-IHW-E User Manual

RLX2-IHx Series ♦ 802.11a, b, g, n
Industrial Hotspots
6.5

Finding Missing Radios

If the radios are not visible in the IH Browser, try the following:
1 Refresh the IH Browser display. See Refreshing the Display in the IH Browser (page
36). The IH Browser sends scans as broadcast messages, which can be dropped in
RF connections, requiring that you repeat the scan.
2 Disable any software firewall running on the PC (This is most common in Windows
XP and newer). Open the Network connections folder in the Windows Control Panel,
then open the Local Area Connection Properties window and verify that the check
box under I
3 If these steps do not help, verify that the PC running the IH Browser and the radios
are connected to the same local network.
4 In the IH Browser, change to the Topology view. From the V
T
OPOLOGY
down to see all the unlinked radios. If you still cannot see the radios in the IH
Browser, call ProSoft Technology Technical Support. See Contacting Technical
Support (page 238).
ProSoft Technology, Inc.
C
NTERNET ONNECTION
V . Any unlinked radios may appear at the bottom of the window. Scroll
IEW
F is not checked.
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