Polycom SpectraLink 6300 MCU Manual page 29

PN: 1725-36125-001_L.doc
Call Detail Records
If the COM port is set to CDR, the SpectraLink 6000 System will
output a Call Detail Record (CDR) every time a user makes or
receives a Wireless Telephone call. The CDR output is a comma-
delimited ASCII text string containing the following call information:
Direction of call
•
Date
•
• Time
• Wireless Telephone port number
• Duration of call; User name
• User Extension
This data can be analyzed and charted to determine level of wireless
usage, peak times of usage, trends of usage, and to identify light and
heavy users.
Several mechanisms can be used to capture the CDR data stream:
• Directly connect a PC to the SpectraLink 6300 MCU. The PC will
capture the data and save it to a file. The PC does not have to be
dedicated to this task, but it must be left on continuously with the
capture program running in the background during the period
that data is to be collected. A software tool - CDR Capture,
running under Windows 95 or higher - is available from Polycom
for this task.
• Save the data to a serial port data buffer box, such as a Western
Telematics Pollcat CRB-256. The buffer box is emptied into a PC
via a serial port. The PC need not be continuously available, but
the buffer box must be emptied on a regular schedule to avoid
overflow and loss of data.
• Data can be accessed via remote dial-in through a buffer box with
a modem, such as Western Telematics Pollcat CRB-256M or
Pollcat III. Password and callback features may be available for
security purposes. In this arrangement, a standard PC terminal
program such as Hyperterminal is used to access the buffer box,
download the data, and save it to a file.
For more information on how to capture, save, and analyze
SpectraLink 6000 System CDR data, contact Polycom or your
distributor.
System Configuration
29