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6.2
Stapler Faults
A staple jam may occur when the finisher (optional) is installed to use the stapler. In such case,
check the message on the display and perform the procedures on the following pages.
CAUTION
• Be careful in removing jammed staples.
Also, when printouts are not stapled or staples are bent, follow the procedures to clear the staple
jams. Contact our Customer Support Center if the problem persists after you have tried the
following solutions.
If copies are stapled as shown in the figures below, contact our Customer Support Center.
One side of staple rising up
228
6 Troubleshooting
Unstapled
Flattened staple
Staple bent in reverse direction
Entire staple rising up
Staple rising up with
center pressed in
Bent staple
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