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6.7
Error Messages and Error Codes
Error Messages (in Alphabetical Order)
The following table lists the error messages that appear on the control panel.
Note
• If the message text cannot fit on a single screen, use the <
Message
Add paper to Tray N
<size and orientation> <type>
(N: 1 to 4, 6)
Add paper-BypassTray
<size and orientation> <type>
Can print in Black
Insert Toner: X
(X: C, M or Y)
Check Bypass Tray
<size and orientation> <type>
Check Left Top
Tray
Check or adjust
Tray 6 Paper Guides
246
6 Troubleshooting
Paper Tray N is out of paper.
Load paper of the size, orientation, and type indicated by the message, into paper tray N.
If the message persists after the correct paper is loaded, the machine may not recognize
the paper size correctly. Make sure the position of the paper guides.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Loading paper into Trays 1 through 4" (P. 113)
• " Paper Jams in Tray 6 (HCF B1)" (P. 208)
Bypass Tray is out of paper.
Load paper of the size, orientation, and type indicated by the message, into the Bypass
Tray.
Refer to
• " Loading Paper in the Bypass Tray" (P. 110)
Only monochrome print is available.
Set the toner cartridge X to be shown for color printing.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
The correct type of paper is not loaded in the Bypass Tray.
Load paper of the size, orientation, and type indicated by the message, into the Bypass
Tray.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Open the Left Top Tray when it is closed.
Remove the papers if they remain.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
The correct type of paper is not loaded in Tray 6 (HCF B1).
Load paper of the size, orientation, and type indicated by the message, into Tray 6.
If the message persists after the correct paper is loaded, the machine may not recognize
the paper size correctly. Make sure the position of the paper guides.
Refer to
• " Loading Paper into Tray 6 (HCF B1)" (P. 115)
> and <
> buttons to change screens.
Symptom/Cause/Remedy
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