Fuji Xerox DocuPrint CP116 w User Manual
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Fuji Xerox DocuPrint CP116 w User Manual

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Summary of Contents for Fuji Xerox DocuPrint CP116 w

  • Page 1 DocuPrint CP116 w DocuPrint CP115 w User Guide...
  • Page 2 It may be a legal offence to print currency notes, certificates of stocks and securities, or any other documents of similar nature, regardless of whether they will be used. Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking. IMPORTANT: 1.

  • Page 3: Preface

    Preface Thank you for purchasing the DocuPrint CP116 w/DocuPrint CP115 w. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the print function. Please read this guide to achieve the best performance from this printer.

  • Page 4: Table Of Contents

    Contents Preface ............................3 Types of Manuals ........................8 Using This Guide .........................9 Organization........................9 Conventions ........................9 Product Features ........................10 Specifications ................... 11 Basic Operation ..................14 Main Components......................15 Front View ......................15 Rear View......................15 Operator Panel ....................16 Turning On/Off the Printer.....................18 Turning On Your Printer ...................18 Turning Off Your Printer ...................18 Power Saver Mode .......................19 Setting the Time of the Power Saver Mode............19...
  • Page 5 Setting Up for Shared Printing .................50 Configuring Printer and Installing Software on Mac OS X ..........59 Installing Software ....................59 Adding a Printer ....................59 Configuring Printer and Installing the Print Driver on Linux (CUPS)......64 Installing the Print Driver ..................64 Setting Up the Queue..................65 Setting the Default Queue ................65 Specifying the Printing Options ................66 Printing Basics..................
  • Page 6 Identifying the Location of Paper Jams ............112 Clearing Paper Jams From the Front of the Printer ........113 Clearing Paper Jams From the Rear of the Printer ........114 Clearing Paper Jams From the Center Output Tray........116 Jam Problems ....................118 Basic Printer Problems ....................119 Printing Problems......................120 Print Quality Problems ....................121 The Output Is Too Light .................121...
  • Page 7 Checking or Managing the Printer With the CentreWare Internet Services ...152 Checking Printer Status With the SimpleMonitor (Windows Only) ....152 Checking Printer Status Through E-mail ............152 Conserving Supplies ....................154 Checking Page Counts ....................155 Moving the Printer.......................156 Contacting Fuji Xerox ................159 Technical Support .......................160 Online Services......................161 Index........................162 Contents...

  • Page 8: Types Of Manuals

    Types of Manuals Paper Manuals Safety Guide Describes the information you need to know before using the printer and how to operate the printer safely. Setup Guide Provides step-by-step instructions on how to set up your printer. Also describes how to check network connection. Operator Panel Guide Describes the icons assigned to the buttons or indicators on the operator panel.

  • Page 9: Using This Guide

    Describes the troubleshooting tips for printer problems such as paper jams. Maintenance Describes how to clean the printer, how to replace toner cartridges, and how to see the printer status. 10Contacting Fuji Xerox Describes support information.  Conventions • In this guide, personal computers and workstations are collectively called "computers".

  • Page 10: Product Features

    For more information, refer to the Help provided for the For more information, see "Wireless Connection" on print driver. page 31. Fuji Xerox Imaging Technology Conventional technology Jagged line Enhanced image Smooth line This printer reproduces smooth lines and gradations by 1200 x 2400 dpi high-resolution LED print heads and Micro Accurate Control Screen (MACS) Technology.

  • Page 11: Specifications

    This chapter lists the main specifications of the printer. Note that the specifications of the product may change without prior notice. Items Description Product Code DocuPrint CP116 w 220V: TL300860 DocuPrint CP116 w 110V: TL300863 DocuPrint CP115 w 220V: TL300855 DocuPrint CP115 w 110V: TL300858 Type...
  • Page 12 ® Ubuntu 12.04 (64-bit) IMPORTANT: • For information about the latest supported OS, refer to the Fuji Xerox web site. Interface USB 2.0 (Hi-Speed), IEEE 802.11b/802.11g/802.11n Supported Protocol TCP/IP (IPv4/IPv6, LPD, IPP, IPPS, Port9100, WSD, HTTP, HTTPS, RARP, AutoIP), SNMP, DHCP, DHCPv6, BOOTP, Bonjour (mDNS), AirPrint NOTE: •...
  • Page 13 Items Description Operating Noise During operation: 6.1 B; 46.8 dB (A) During stand-by: 3.6 B; 25.6 dB (A) IMPORTANT: • Measurements based on ISO7779 Unit B: acoustic power level (LwAd) Unit dB (A): radiated sound pressure (bystander position) Power Consumption Maximum power consumption: 790 W or less Low power mode : 9 W or less Sleep mode : 2.0 W or less...

  • Page 14: Basic Operation

    Basic Operation • "Main Components" on page 15 • "Turning On/Off the Printer" on page 18 • "Power Saver Mode" on page 19 Basic Operation...

  • Page 15: Main Components

    Main Components  Front View Operator Panel Center Output Tray Output Tray Extension Print Head Cleaning Rod Toner Access Cover Power Switch Paper Width Guides Multipurpose Feeder Front Cover 10 Slide Bar 11 Length Guide 12 Paper Cover  Rear View Power Connector Rear Cover Handle USB Port...

  • Page 16: Operator Panel

     Operator Panel Toner indicators Indicates that the toner is low or empty, or toner error occurred. (Power Saver) indicator Lights up in the power saver mode. (Jam) indicator Lights up when a paper jam occurs. (Stop) button Cancels the current print job or clears an error. (Start) button/indicator Starts 2 sided printing after loading paper.
  • Page 17 Status of Wi-Fi LED This section describes when the (Wi-Fi) LED lights up or blinks. See also: • "Wireless Problems" on page 133 (Wi-Fi) LED Printer Status No wireless LAN access point or router on which the WPS operation is being performed found within the specified time Entering the power saver mode Wireless link established...

  • Page 18: Turning On/Off The Printer

    Turning On/Off the Printer  Turning On Your Printer IMPORTANT: • Do not use extension cords or power strips. • The printer should not be connected to an uninterruptible power supply (UPS) system. Connect the power cord to the power connector on the rear of your printer (see "Rear View" on page 15). Connect the other end of the cord to the power source.

  • Page 19: Power Saver Mode

    ® The following procedure uses Microsoft Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: • The window to select a printer appears in this step, when multiple print drivers are installed on your computer. In this case, click the name of the desired printer listed in Printer Name.

  • Page 20: Printer Management Software

    Printer Management Software Use the Software Pack CD-ROM that shipped with your printer to install a combination of software programs, depending on your operating system. • "Print Driver" on page 21 • "CentreWare Internet Services" on page 22 • "Printer Setting Utility" on page 23 •...

  • Page 21: Print Driver

    Print Driver To access all of your printer's features, install the print driver from the Software Pack CD-ROM. The print driver enables your computer and printer to communicate and provides access to your printer features. See also: • "Configuring Printer and Installing Software on Windows" on page 37 •...

  • Page 22: Centreware Internet Services

    CentreWare Internet Services The CentreWare Internet Services is a hypertext transfer protocol (HTTP)-based web page service that is accessed through your web browser. Using the CentreWare Internet Services, you can confirm the printer status, and change the printer configuration options easily. Anyone on your network can access the printer using the CentreWare Internet Services. In administrative mode, you can change the configuration of the printer, and manage your printer settings without leaving your computer.

  • Page 23: Printer Setting Utility

    Printer Setting Utility The Printer Setting Utility is installed with the print driver. The Printer Setting Utility allows you to view or specify the system settings. You can also diagnose the system settings by using the Printer Setting Utility. The Printer Setting Utility consists of the Printer Settings Report, Printer Maintenance, and Diagnosis tabs. Printer Management Software...

  • Page 24: Simplemonitor (Windows Only)

    SimpleMonitor (Windows Only) The SimpleMonitor is installed with the print driver. You can check the printer status with the SimpleMonitor. Double-click the SimpleMonitor printer icon on the taskbar at the bottom right of the screen. The window to select a printer appears, which displays the printer name, printer connection ports, and printer status.

  • Page 25: Launcher (Windows Only)

    To open the Launcher-Ctype window: Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Launcher. The Launcher-Ctype window appears. The Launcher-Ctype window provides the following buttons; Status Window, Printer Setting Utility, and Troubleshooting.

  • Page 26: Setup Disk Creation Tool

    Setup Disk Creation Tool The Setup Disk Creation Tool program located in the MakeDisk folder of the Utilities folder on the Software Pack CD-ROM and the print driver located on the Software Pack CD-ROM are used to create driver installation packages that contain custom driver settings.

  • Page 27: Printer Connection And Software Installation

    Printer Connection and Software Installation • "Overview of Printer Connection and Software Installation" on page 28 • "Connecting Your Printer" on page 30 • "Setting the IP Address (for IPv4 Mode)" on page 34 • "Configuring Printer and Installing Software on Windows" on page 37 •...

  • Page 28: Overview Of Printer Connection And Software Installation

    Overview of Printer Connection and Software Installation Read this section to know the overall steps to complete the printer connection and software installation. Select one of the following connection methods. • USB connection • Wireless connection NOTE: • If the Software Pack CD-ROM is not available, you can download the latest driver from our web site: http://www.fujixeroxprinters.com/ ®...
  • Page 29 • For Mac OS X Connect the printer to a wireless network. Refer to "Wireless Connection" on page 31. Set the printer's IP address. • If DHCP is available on your network, refer to "Dynamic Methods of Setting the Printer's IP Address" on page 34.

  • Page 30: Connecting Your Printer

    Connecting Your Printer To connect your printer to a computer or device, the following specification must be met for each of the connection type: Connection Type Connection Specifications USB2.0 compatible Wireless IEEE 802.11b/802.11g/802.11n 1 USB Port  Available Features for Each Connection Type Connect the printer via USB or Wireless.

  • Page 31: Connecting Printer To Your Computer

    (Wi-Fi) LED is blinking before configuring the wireless connection. IMPORTANT: • The Wireless LAN feature is not available in all locations. Please check with your local Fuji Xerox representative for availability of wireless in your location. • If you are using a method other than Wi-Fi Protected Setup™ (WPS) to configure your wireless network settings, be sure to get the SSID and security information from a system administrator before starting the setup procedure.
  • Page 32 You can select a method to configure a wireless setting from the following: Using the installer on the Software Pack CD-ROM (Windows Only) (Recommended for initial setup) Refer to "Launching the FX Printer Installation Screen" on page 38. WPS-PBC ( (WPS) button) Refer to "WPS-PBC (WPS Button)"...
  • Page 33 If the installer software is already installed, you can assign the wireless setting by using the Printer Setting Utility. The following procedure uses Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility.

  • Page 34: Setting The Ip Address (For Ipv4 Mode)

    95. Using the Printer Setting Utility The following procedure uses Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: •...

  • Page 35: Assigning An Ip Address Manually

    For Windows, you can also assign the IP address to the printer using the installer on the Software Pack CD-ROM. Using the Printer Setting Utility The following procedure uses Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: •...

  • Page 36: Verifying The Ip Settings

    Using the Installer on the Software Pack CD-ROM (Windows Only) You can assign the IP address to the printer when setting up the printer with the installer on the Software Pack CD- ROM. When you use the manual Wireless setup method, the installer detects the printer by the automatically assigned IP address.

  • Page 37: Configuring Printer And Installing Software On Windows

    Configuring Printer and Installing Software on Windows  Identifying Print Driver Pre-install Status (for Network Connection Setup) Before installing the print driver on your computer, check the IP address of your printer and change the firewall settings. Checking the IP Address for Your Printer Print the System Settings page to check the IP address.

  • Page 38: Using Installer To Set Up Connection And Install Software

     Using Installer to Set Up Connection and Install Software NOTE: • The following procedure sets up printer connection, and then install the print driver and software. If you have already established printer connection, go to "Using Installer to Install Software" on page 40 to install the print driver and software immediately.
  • Page 39 Select a connection method to the printer. For the wireless connection, go to "Configuring Wireless Connection Settings" on page 39. For the USB connection, go to "Configuring USB Connection Settings" on page 39. Configuring Wireless Connection Settings The installer software connects the printer and installs the required drivers and software. The connection procedure varies depending on how your network and computer are set up.

  • Page 40: Using Installer To Install Software

     Using Installer to Install Software If the printer connection via USB/Wireless is already configured and you want to perform the print driver and software installation only, follow the procedure below. If you have executed the steps in "Using Installer to Set Up Connection and Install Software" on page 38, the following procedure is not necessary.

  • Page 41: Usb Connection Setup

    Getting the Driver File Insert the Software Pack CD-ROM into your computer. Extract the zip file in the following path to your desired location. D:\Drivers\XPS\Win_7Vista D:\Drivers\XPS\Win_8 (in case your optical disk drive is D) NOTE: • XPS stands for XML Paper Specification. Installing the Print Driver •...
  • Page 42 Windows Server 2008 or Windows Server 2008 64-bit Edition NOTE: • You must log in as an administrator. Click Start  Control Panel  Hardware and Sound  Printers. Click Add a printer. Click Add a local printer. Select the port connected to your printer, and then click Next. Click Have Disk to display the Install From Disk dialog box.
  • Page 43 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. Click Next. To use this printer as the default printer, select the Set as the default printer check box. Upon completion of the driver installation, click Print a test page to verify installation.

  • Page 44: Network Connection Setup

    • Network Connection Setup Windows Vista and Windows Vista 64-bit Edition Click Start  Control Panel  Hardware and Sound  Printers. Click Add a printer. Click Add a network, wireless or Bluetooth printer. Select a printer or click The printer that I want isn't listed. If you have selected your printer, go to step 7.
  • Page 45 Select TCP/IP Device from Device type, and enter the IP address in the Hostname or IP address box, and then click Next. If the User Account Control dialog box appears, click Continue. NOTE: • If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
  • Page 46 If you do not want your printer shared, select Do not share this printer. Otherwise, select Share this printer so that others on your network can find and use it. Click Next. To use this printer as the default printer, select the Set as the default printer check box. Upon completion of the driver installation, click Print a test page to verify installation.
  • Page 47 Windows 8, Windows 8 64-bit Edition, Windows 8.1, Windows 8.1 64-bit Edition, Windows Server 2012, or Windows Server 2012 R2 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse down, and then select Settings.

  • Page 48: Setting Up For Web Services On Devices (Wsd)

     Setting Up for Web Services on Devices (WSD) This section provides information for network printing with Web Services on Devices (WSD), the Microsoft protocol for Windows Vista and later operating systems. For Windows Vista, Windows 7, Windows 8, and Windows 8.1, your printer is added with Web Services on Devices (WSD) by using the installer on the Software Pack CD-ROM.
  • Page 49 WSD (Web Services on Devices) Printer Setup You can install your new printer on the network using Windows Add Printer wizard. When installing using the Software Pack CD-ROM that shipped with your printer, see "Using Installer to Set Up Connection and Install Software"...

  • Page 50: Setting Up For Shared Printing

     Setting Up for Shared Printing You can share your new printer on the network using the Software Pack CD-ROM that shipped with your printer, or using Windows Point and Print or peer-to-peer method. This section describes Point and Print and peer-to-peer methods. Configure the printer sharing settings on the server computer, and then install its driver on all the client computers that use the shared printer by Point and Print or peer-to-peer method.
  • Page 51 • For Windows 7, Windows 7 64-bit Edition, and Windows Server 2008 R2 Click Start  Devices and Printers. Right-click the printer icon and select Printer properties. On the Sharing tab, select the Share this printer check box, and then enter a name in the Share name text box.

  • Page 52: Point And Print

    Point and Print Point and Print is a Microsoft Windows technology that allows you to connect to a remote printer. This feature automatically downloads and installs the print driver. • For Windows Server 2003 and Windows Server 2003 x64 Edition On the Windows desktop of the client computer, double-click My Network Places.
  • Page 53 Print a test page to verify installation. Click Start  Control Panel  Hardware and Sound. Select Printers. Right-click the printer you just created and select Properties. On the General tab, click Print Test Page. When a test page is printed successfully, the installation is complete. •...
  • Page 54 Print a test page to verify installation. Click Start  Devices and Printers. Right-click the printer you just created and select Printer properties. On the General tab, click Print Test Page. When a test page is printed successfully, the installation is complete. •...
  • Page 55 Peer-to-Peer Peer-to-peer is a technology that allows you to connect to a printer connected to a host computer. You are required to download and install the print driver during the connection setup. • For Windows Server 2003 and Windows Server 2003 x64 Edition Click Start ...
  • Page 56 The server host name is the name of the server computer that identifies it on the network. The shared printer name is the name assigned during the server installation process. If this is a new printer, you may be prompted to install a print driver. If no system driver is available, specify the location where the driver is available.
  • Page 57 • For Windows 7, Windows 7 64-bit Edition, and Windows Server 2008 R2 Click Start  Devices and Printers. Click Add a printer to launch the Add Printer wizard. Select Add a network, wireless or Bluetooth printer. If the printer is listed, select the printer, and then click Next. If the printer is not listed, click The printer that I want isn't listed.
  • Page 58 • For Windows 8, Windows 8 64-bit Edition, Windows 8.1, Windows 8.1 64-bit Edition, Windows Server 2012, and Windows Server 2012 R2 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse down, and then select Settings.

  • Page 59: Configuring Printer And Installing Software On Mac Os X

    Configuring Printer and Installing Software on Mac OS X  Installing Software Run the Software Pack CD-ROM on the Mac OS X. Double-click the CD-ROM icon displayed on the desktop. Double-click the installer icon. Click Continue on the Introduction screen. Select a language for the Software License Agreement.
  • Page 60 • When Using Bonjour Turn on the printer. Make sure that wireless connection is configured properly on your computer and printer. Display System Preferences, and then click Printers & Scanners. Click the plus (+) sign, and select the printer from Nearby Printers. The printer will be added to Printers &...

  • Page 61: When Using A Usb Connection

    Adding a Printer on Mac OS X 10.7 and OS X 10.8 • When Using a USB connection Turn on the printer. Connect the printer and your computer with the USB cable. Display System Preferences, and then click Print & Scan. Confirm your printer is added to Print &...
  • Page 62 • When Using IP Printing Turn on the printer. Make sure that wireless connection is configured properly on your computer and printer. Display System Preferences, and then click Print & Scan. Click the plus (+) sign, and then click IP. If Add Other Printer or Scanner (Add Printer or Scanner for OS X 10.8) is displayed, select Add Other Printer or Scanner (Add Printer or Scanner for OS X 10.8), and then click IP.
  • Page 63 • When Using IP Printing Turn on the printer. Make sure that wireless connection is configured properly on your computer and printer. Display System Preferences, and then click Print & Fax. Click the plus (+) sign, and then click IP. Select Line Printer Daemon - LPD for Protocol.

  • Page 64: Configuring Printer And Installing The Print Driver On Linux (Cups)

    Configuring Printer and Installing the Print Driver on Linux (CUPS) Your printer supports the following OS versions: ® ® • Red Hat Enterprise Linux 6 Desktop (32-bit) ® • SUSE Linux Enterprise Desktop 11 (32-bit) ® • Ubuntu 12.04 (32-bit) •...

  • Page 65: Setting Up The Queue

    If you want to share the printer, select the Share This Printer check box. For USB connections: Select FUJI XEROX DocuPrint XXX (FUJI XEROX DocuPrint XXX) from the Local Printers menu, and then click Continue. Enter the name of the printer in Name in the Add Printer window, and then click Continue.

  • Page 66: Specifying The Printing Options

    Click Manage Printers. Click the queue name for which you want to specify the printing options. Click the Administration drop-down list box, and then select Set AS Server Default. Enter root as the user name, enter administrator password and click OK. The setting is complete.

  • Page 67: Printing Basics

    Printing Basics • "About Print Media" on page 68 • "Supported Print Media" on page 70 • "Loading Print Media" on page 71 • "Printing" on page 82 Printing Basics...

  • Page 68: About Print Media

    To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Fuji Xerox local representative office or an authorized dealer.  Print Media Usage Guidelines The printer tray accommodates various sizes and types of paper and other specialty media.

  • Page 69: Print Media Storage Guidelines

     Print Media Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality. • Store print media in dark, cool, and relatively dry locations. Most paper items are susceptible to damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items.

  • Page 70: Supported Print Media

    IMPORTANT: • The toner may come off the print media, if it gets wet by water, rain, steam, and so on. For details, contact the Fuji Xerox local representative office or an authorized dealer.  Usable Print Media...

  • Page 71: Loading Print Media

    Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: • After loading paper in the feeder, specify the same paper type on the print driver. ...

  • Page 72: Loading Print Media In The Multipurpose Feeder

     Loading Print Media in the Multipurpose Feeder NOTE: • To avoid paper jams, do not remove the paper cover while printing is in progress. • Use only laser print media. Do not use ink jet paper in this printer. Open the front cover.
  • Page 73 Pull the slide bar forward until it stops. Pinch the length guide and pull it forward until it stops. Adjust the paper width guides to their maximum width. Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface.
  • Page 74 Load the print media on the multipurpose feeder with the top edge first and with the recommended print side facing up. Adjust the paper width guides until they rest lightly against the edges of the stack of print media. Pinch the length guide and slide it towards the printer until it touches the print media. NOTE: •...
  • Page 75 Insert the paper cover into the printer and then align the paper cover to the marking on the multipurpose feeder. Open the output tray extension. Select the paper size and type from the print driver if the loaded print media is not plain paper. NOTE: •...
  • Page 76 Loading Envelope in the Multipurpose Feeder NOTE: • When you print on envelopes, be sure to specify the envelope setting on the print driver. If not specified, the print image will be rotated 180 degrees. • When Loading Com 10, DL, or Monarch Load envelopes with the flaps closed.
  • Page 77 NOTE: • Up to 5 envelopes can be loaded in the multipurpose feeder. • If you do not load envelopes in the multipurpose feeder right after they have been removed from the packaging, they may bulge. To avoid jams, flatten the envelops before loading them in the multipurpose feeder. When flattening the envelopes, firmly press down on the entire surface of the envelopes as shown below.

  • Page 78: Manual Duplex Printing

    Loading Letterhead in the Multipurpose Feeder Load the letterhead in the printer with the print side facing up. Make sure that the title on the letterhead enters the printer first.  Manual Duplex Printing NOTE: • When printing on curled paper, straighten the paper, and then insert it into the feeder. Operations on Your Computer •...

  • Page 79: Using The Mac Os X Print Driver

    From Paper Size, select the size of the document to be printed. From Paper Type, select the paper type to be used. Click OK to close the Printing Preferences dialog box. Click Print in the Print dialog box to start printing. IMPORTANT: •...
  • Page 80 Loading Print Media in the Multipurpose Feeder Print the even pages (back sides). For a six-page document, back sides are printed in the order of page 6, page 4, then page 2. (Start) indicator blinks and the (Ready) indicator lights when the printer finishes printing the even pages.

  • Page 81: Using The Output Tray Extension

     Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, make sure that the output tray extension is opened. Printing Basics...

  • Page 82: Printing

    Printing This section covers how to print documents from your printer and how to cancel a job.  Sending a Job to Print Install the print driver to use all the features of the printer. When you choose Print from an application, a window representing the print driver opens.
  • Page 83 Canceling a Print Job From the Computer (Windows) • Canceling a Print Job From the Taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window. Select the job you want to cancel.

  • Page 84: Selecting Printing Options

    • Canceling a Print Job From System Preferences For Mac OS X 10.5, and Mac OS X 10.6, display System Preferences, and then click Print & Fax. For Mac OS X 10.7 and OS X 10.8, display System Preferences, and then click Print & Scan. For OS X 10.9, display System Preferences, and then click Printers &...

  • Page 85: Printing Options For Windows

    Selecting Options for an Individual Job (Windows) If you want to use special printing options for a particular job, change the driver settings before sending the job to the printer. For example, if you want to use Photo print-quality mode for a particular graphic, select this setting in the driver before printing that job.

  • Page 86: Selecting Options For An Individual Job (Mac Os X)

    Driver Tab Printing Options Watermarks/Forms tab • Watermarks – New Text – New Bitmap – Edit – Delete – First Page Only • Forms – – Create / Register Forms – Image Overlay – File Name – Browse • Header / Footer Options •...

  • Page 87: Printing On Custom Size Paper

    Item Printing Options Cover Page • Print Cover Page • Cover Page Type • Billing Info Image Options • Output Color • Image Types • Toner Saving Mode • Screen • Restore Defaults Printer Features • Feature Sets: Detailed Settings –...

  • Page 88: Using The Windows Print Driver

    If necessary, repeat steps to define another custom size. Click OK twice. Printing on Custom Size Paper Use the following procedures to print using either the Windows or Mac OS X print drivers. • Using the Windows Print Driver This section explains the procedure using Windows 7 as an example. NOTE: •...

  • Page 89: Checking Status Of Print Job

    For more information about the SimpleMonitor, see Help: The following procedure uses Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  SimpleMonitor-Ctype for Asia-Pacific. The window to select the printer appears.

  • Page 90: Setting Up The Printer

    • Setting Up the Printer Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: • The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this case, click the name of the desired printer listed in Printer Name.
  • Page 91 When the mobile device tries to connect through the Wi-Fi Direct network using the PIN code, the Wi-Fi Direct LED starts flashing. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility.
  • Page 92 • Connecting a Mobile Device That is not Wi-Fi Direct Certified Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: • The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this case, click the name of the desired printer listed in Printer Name.
  • Page 93 You need to install the printer driver on the mobile device. For details, see "Configuring Printer and Installing Software on Windows" on page 37. For iOS You need to install the printing application such as Fuji Xerox Print & Scan Utility (Small Office) for iOS, and then the printer is ready for use. For Android You need to install the printing application such as Fuji Xerox Print &...

  • Page 94: Mobile Printing

    The Wi-Fi Direct is disconnected and the passphrase is reset.  Mobile Printing This printer supports printing from a variety of mobile devices using the Fuji Xerox Print & Scan Utility (Small Office) for iOS / Android. For Android OS, download for free from GooglePlay™, or please visit our online support at http://www.fxap.com.sg/product/productDescription.jsp?id=175...

  • Page 95: Printing A Report Page

    Printing via AirPrint The following procedure uses the iPhone running iOS 7 as an example. Open your e-mail, photo, web page, or document you want to print. Tap the action icon Tap Print. Select your printer and set printer options. Tap Print.

  • Page 96: Printer Settings

    • Using the Printer Setting Utility The following procedure uses Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: • The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this case, click the name of the desired printer listed in Printer Name.

  • Page 97: Using The Operator Panel

    Using the Operator Panel • "Understanding the Operator Panel Indicators" on page 98 • "Resetting to Factory Defaults" on page 104 Using the Operator Panel...

  • Page 98: Understanding The Operator Panel Indicators

    Understanding the Operator Panel Indicators The indicators light up or blink in orange or green to show printer conditions such as printer status, intervention (for example, out of paper), or service. Blink — — The following table shows how the indicators light up or blink, when the printer status is normal. Printer Status Toner Power...

  • Page 99: Warnings

    (Ready) indicator blinks or lights up green depending on the printer status. This warning appears only when Fuji Xerox toner cartridges are used (Non-Genuine Mode is set to off at the Printer Setting Utility). In this case, you can continue printing in black and white.

  • Page 100: Common Errors

     Common Errors The following table shows the error conditions and how to solve them. Cause/Remedy Toner Power Start Error Load Ready Saver Paper — — — — — — — — No paper is loaded. Load paper and press (Start) button.
  • Page 101 When the (Error) indicator lights up The following table shows more details after pressing and holding the (Start) button. Cause/Remedy Toner Power Start Error Load Ready Saver Paper — — — — — — Memory is full. Press the (Stop) button to clear the error status and cancel the current print job.

  • Page 102: Fatal Errors

     Fatal Errors Contact the Fuji Xerox local representative office or an authorized dealer if this error occurs repeatedly. See also: • "Online Services" on page 161 Cause/Remedy Toner Power Start Error Load Ready Saver Paper — — — —...

  • Page 103: Firmware Errors

     Firmware Errors Contact the Fuji Xerox local representative office or an authorized dealer if this error occurs repeatedly. See also: • "Online Services" on page 161 Cause/Remedy Toner Power Start Error Load Ready Saver Paper — — — —...

  • Page 104: Resetting To Factory Defaults

    Resetting to Factory Defaults After Initializing the Non-Volatile Memory (NVM) and rebooting the printer, all the menu parameters are reset to their factory default values. Turn off the printer. Open the rear cover. While pressing and holding the (Start) button and the (Stop) button at the same time, turn on the printer.

  • Page 105: Digital Certificates

    Digital Certificates • "Using Digital Certificates" on page 106 Digital Certificates...

  • Page 106: Using Digital Certificates

    Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data. To use digital certificates, set the digital certificate on the printer, and then enable various SSL/TLS communication. NOTE: • For information about the digital certificate error, see "Digital Certificate Problems" on page 135. ...
  • Page 107 Exporting a Certificate Signing Request (CSR) NOTE: • To export a CSR from the printer, SSL/TLS Server Communication must be enabled with a self-signed certificate. For details, see "Preparing to Use HTTPS Communication" on page 106. • If you are going to use a PKCS #12 digital certificate, do not export the CSR. The text box to enter the password when uploading the PKCS #12 digital certificate is displayed only when the CSR is not exported.

  • Page 108: Managing The Digital Certificate

     Managing the Digital Certificate NOTE: • To manage digital certificates, you must have a digital certificate set on the printer. For details, see "Setting a Digital Certificate" on page 106. Confirming the Settings of a Digital Certificate Launch the CentreWare Internet Services by entering IP address of the printer in your web browser. For more information, see "CentreWare Internet Services"...

  • Page 109: Setting The Ssl/Tls Communication Feature

     Setting the SSL/TLS Communication Feature Setting SSL/TLS Server Communication Set the SSL/TLS Server Communication to use encrypted communication between HTTP and SMTP servers. Launch the CentreWare Internet Services by entering IP address of the printer in your web browser. For more information, see "CentreWare Internet Services"...

  • Page 110: Troubleshooting

    Troubleshooting • "Clearing Jams" on page 111 • "Basic Printer Problems" on page 119 • "Printing Problems" on page 120 • "Print Quality Problems" on page 121 • "Adjusting Color Registration" on page 130 • "Wireless Problems" on page 133 •...

  • Page 111: Clearing Jams

    Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See also: • "About Print Media" on page 68 • "Supported Print Media" on page 70 NOTE: • Before buying large quantities of any print media, it is recommended that you try a sample first. ...

  • Page 112: Identifying The Location Of Paper Jams

    Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Fuji Xerox representative. IMPORTANT: •...

  • Page 113: Clearing Paper Jams From The Front Of The Printer

     Clearing Paper Jams From the Front of the Printer NOTE: • To resolve the error displayed on the operator panel, you must clear all print media from the print media path. Pull the paper cover out. Remove any paper jammed from the front of the printer. Replace the paper cover in the printer.

  • Page 114: Clearing Paper Jams From The Rear Of The Printer

     Clearing Paper Jams From the Rear of the Printer IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use. NOTE: •...
  • Page 115 Lower the levers to their original position. Close the rear cover. Troubleshooting...

  • Page 116: Clearing Paper Jams From The Center Output Tray

     Clearing Paper Jams From the Center Output Tray IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use. NOTE: •...
  • Page 117 If no paper is found in the paper path, remove any paper jammed out of the center output tray. Lower the levers to their original position. Close the rear cover. Troubleshooting...

  • Page 118: Jam Problems

    If the problem continues, use print media that is not damp. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Multi-feed jam Problem Action Print media multiple feeds occur.

  • Page 119: Basic Printer Problems

    Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cord is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on.

  • Page 120: Printing Problems

    Printing Problems Problem Action Job did not print or incorrect Make sure that the (Ready) indicator is lit. characters printed. Make sure that the print media is loaded in the printer. Verify that you are using the correct print driver. If you are using wireless connection, make sure that the wireless connection is established.

  • Page 121: Print Quality Problems

    Disable the toner saving feature in the print driver. See also: • "Conserving Supplies" on page 154 NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 122: Toner Smears Or Print Comes Off/Stain On Back Side

    Adjust the fixing temperature by turning up the value for your printing media. Click Apply New Settings. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer.  Random Spots/Blurred Images Problem...

  • Page 123: The Entire Output Is Blank

    Click Print Test Page in the Properties window of the print driver. See also: • "Cleaning Inside the Printer" on page 141 NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 124: Mottle

    If you use non-recommended print media, use the print media recommended for the printer. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer.  Ghosting Problem Action The printed result has ghosting.

  • Page 125: Fog

    Select the value close to the altitude of the location where the printer is installed. Click Apply New Settings. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 126: Auger Mark

    Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis tab. Click Start. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 127: Wrinkled/Stained Paper

    If the problem continues, use a different size envelope. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer.  The Top Margin Is Incorrect...

  • Page 128: Color Registration Is Out Of Alignment

    Adjust until all straight lines are at the value of 0. See also: • "Adjusting Color Registration" on page 130 NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 129: Protrudent/Bumpy Paper

    Load the printed sheet with the printed side facing down, and then print a blank sheet of paper. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 130: Adjusting Color Registration

    The following procedure uses Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: • The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this case, click the name of the desired printer listed in Printer Name.

  • Page 131: Determining Values

     Determining Values On the color registration chart printed, find the straightest lines where the two black lines and the colored line are most closely aligned for each color (Y, M, and C). If you find the straightest line, make a note of the value (-5 – +5) indicated by the straightest line for each color. When the value is 0 for each color, you do not need to adjust the color registration.

  • Page 132: Entering Values

    The following procedure uses Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: • The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this case, click the name of the desired printer listed in Printer Name.

  • Page 133: Wireless Problems

    Wireless Problems Problem Action Cannot setup wireless connection. Make sure that the (Wi-Fi) LED on the operator panel lights up. See also: • "Status of Wi-Fi Direct LED" on page 17 Try disabling the firewall on your computer. The firewall on your computer may be blocking communication with your printer.

  • Page 134: Wi-Fi Direct Problems

    Wi-Fi Direct Problems Problem Action ® The device cannot discover the The printer may be connected to another device via Wi-Fi Direct . Disconnect the printer. printer and the device. For details, see "Disconnecting Wi-Fi Direct Network" on page 93. The printer cannot disconnect from The device may be automatically reconnecting to the printer.

  • Page 135: Digital Certificate Problems

    Digital Certificate Problems Problem Action The Certificate Signing Request Create a self-signed certificate and enable SSL/TLS Server Communication. (CSR) / Upload Signed Certificate For details, see "Preparing to Use HTTPS Communication" on page 106. is not displayed. The digital certificate cannot be Confirm validity period of the digital certificate as well as the time setting of the uploaded.

  • Page 136: Other Problem

    Other Problem Problem Action After the printer is turned on, the Turn off the printer, wait for 10 seconds, and turn on the printer. (Ready) indicator is not lit. Condensation has occurred inside This usually occurs within several hours after you heat the room in winter. This the printer.

  • Page 137: Contacting Service

    Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the status of operator panel indicators. You need to know the model of your printer and serial number. See the label on the rear cover of your printer. Troubleshooting...

  • Page 138: Getting Help

    Getting Help Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.  Operator Panel Indicator The operator panel indicator provides you with information on errors and warnings. When an error or warning condition occurs the operator panel indicator informs you of the problem.

  • Page 139: Non-Genuine Mode

    The following procedure uses Windows 7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility. NOTE: • The window to select a printer appears in this step when multiple print drivers are installed on your computer. In this case, click the name of the desired printer listed in Printer Name.

  • Page 140: Maintenance

    Maintenance • "Cleaning the Printer" on page 141 • "Replacing Toner Cartridges" on page 145 • "Ordering Supplies" on page 150 • "Storing Consumables" on page 151 • "Managing the Printer" on page 152 • "Conserving Supplies" on page 154 •...

  • Page 141: Cleaning The Printer

    Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. WARNING: • When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product.
  • Page 142 Pull the toner cartridge out. IMPORTANT: • Always pull the toner cartridge out slowly so you do not spill any toner. Pull the other three toner cartridges out as well. Pull the print head cleaning rod out. Insert the print head cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out.
  • Page 143 Insert the print head cleaning rod back to its original location. Replace the black toner cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the toner cartridge clicks. Replace the other three toner cartridges as well.

  • Page 144: Cleaning The Color Toner Density (Ctd) Sensor

     Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Printer Status window or operator panel. Turn off the printer and disconnect the power cord. Push the rear cover handle and open the rear cover. Clean the CTD sensor inside the printer with a clean dry cotton swab.

  • Page 145: Replacing Toner Cartridges

    It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.

  • Page 146: Overview

    (Ready) indicator blinks or lights up green depending on the printer status. This warning appears only when Fuji Xerox toner cartridges are used (Non-Genuine Mode is set to off at the Printer Setting Utility.) In this case, you can continue printing in black and white.

  • Page 147: Removing The Toner Cartridges

     Removing the Toner Cartridges Turn off the printer. Open the toner access cover. Spread a few sheets of paper on the floor or table where the removed toner cartridge is to be placed. Pinch the toner cartridge firmly. Pull the toner cartridge out. IMPORTANT: •...

  • Page 148: Installing A Toner Cartridge

     Installing a Toner Cartridge Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly. NOTE: • Confirm that the color of the new toner cartridge matches that on the handle before replacing it. •...
  • Page 149 Close the toner access cover. Turn on the printer. Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up. Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge.

  • Page 150: Ordering Supplies

    The toner cartridges need to be ordered occasionally. Each toner cartridge includes installation instructions on the box.  Consumables IMPORTANT: • Use of consumables not recommended by Fuji Xerox can impair machine quality and performance. Use only consumables recommended by Fuji Xerox. Product Name Product Code Printable number of pages...

  • Page 151: Storing Consumables

    Storing Consumables Store consumables in their original packaging until you need to use them. Do not store consumables in: • Temperatures greater than 40°C (104°F). • An environment with extreme changes in humidity or temperature. • Direct sunlight. • Dusty places. •...

  • Page 152: Managing The Printer

    7 as an example. Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  SimpleMonitor-Ctype for Asia-Pacific. The window to select a printer appears. Click the name of the desired printer from the list.
  • Page 153 Setting the E-mail Environment Activate the CentreWare Internet Services. On the Properties tab, configure the following settings according to your e-mail environment. After configuring the settings on each screen, always click Apply and then turn off/on the printer to reboot. For details about each item, refer to the online Help for the CentreWare Internet Services. Item Item to be configured Description...

  • Page 154: Conserving Supplies

    Conserving Supplies You can change several settings in your print driver to conserve toner cartridge and paper. Supply Setting Function Toner cartridge Windows print driver: This feature allows the users to select a print mode that uses less toner. Toner Saving Mode in the Graphics tab When this feature is used, the image quality will be lower than when it is not used.

  • Page 155: Checking

    The following procedure uses Windows 7 as an example. To check a meter at the Printer Setting Utility: Click Start  All Programs  Fuji Xerox  Fuji Xerox Printer Software for Asia-Pacific  your printer  Printer Setting Utility.

  • Page 156: Moving The Printer

    Moving the Printer Turn off the printer. Disconnect the power cord and USB cable. Remove any paper in the center output tray if there is. Close the output tray extension if it is opened. Maintenance...
  • Page 157 Remove any paper in the multipurpose feeder. Keep the paper wrapped and away from humidity and dirt. Push the paper cover in. Slide the slide bar backward until it stops. Maintenance...
  • Page 158 Close the front cover. Lift the printer and move it gently. Adjust the color registration before using your printer. See also: • "Adjusting Color Registration" on page 130 Maintenance...

  • Page 159: Contacting Fuji Xerox

    Contacting Fuji Xerox • "Technical Support" on page 160 • "Online Services" on page 161 Contacting Fuji Xerox...

  • Page 160: Technical Support

    Web, and e-mail support. If unsuccessful, to obtain service under product warranty the Customer must notify Fuji Xerox Telephone Support or its authorized service representative of the defect before the expiration of the warranty period. Customer will provide appropriate assistance to Telephone Support personnel to...

  • Page 161: Online Services

    You can find detail Product and Consumable warranty information on our website at http://www.fujixeroxprinters.com/ Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems. It is an easy-to-use, searchable online help. To find out more, please visit our online support at http://www.fujixeroxprinters.com/...

  • Page 162: Index

    Index ......130 ..........104 Adjusting color registration Initialize NVM ............94 ......148 AirPrint Installing a toner cartridge Alerts Installing print driver ........138 ..........64 SimpleMonitor Linux ..........111 ..........59 Avoiding jams Mac OS X ..........37 Windows ........119 Basic printer problems ............
  • Page 163 ......37 ..........89 Print driver pre-install status Wi-Fi Direct ........15 ..........16 Print head cleaning rod Wi-Fi Direct LED ..........154 ............ 16 Print media Wi-Fi LED ...........71 ........133 Dimensions Wireless problems ........121 ..........16 Print quality problems WPS button ..
  • Page 164 DocuPrint CP116 w / DocuPrint CP115 w User Guide ME6910E2-1 (Edition 1) July, 2014 Fuji Xerox Co., Ltd. Copyright© 2014 by Fuji Xerox Co., Ltd.

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