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Error Code
027-584
SMB protocol error. The SMB server is in shared security mode.
The SMB server may be set on Windows 95, Windows 98, or Windows Me OS. Set the SMB server on an
OS other than Windows 95, Windows 98, or Windows Me OS.
027-701
The network cable is disconnected from the machine.
Connect the network cable securely if the cable is disconnected.
027-796
While the printer was configured only to print documents attached to e-mail, an e-mail message
without an attachment was received and that mail was discarded.
To also print the message body text and header of an e-mail, change the settings on the [Properties]
tab of CentreWare Internet Services.
027-797
The output destination for received e-mail is wrong. Specify the correct output destination and send the
e-mail again.
041-500
An internal error occurred.
041-501
Switch off the machine power, make sure that the display is blank, and then switch on the machine
power. If the same message is displayed again, contact our Customer Support Center.
078-500
An error occurred in Tray 6 (HCF B1).
Contact our Customer Support Center.
116-220
Failed to change to the download mode. Contact our Customer Support Center.
116-701
2-Sided printing cannot be performed because of insufficient memory.
Installation of Extension System Memory (option) is recommended.
116-702
Printing was performed using PostScript fonts in place of TrueType fonts inside the document.
Because of this, unintended new line operations and hyphens may cause unexpected printing results.
If this happens, use the PostScript print driver to change the settings of the [Font Substitution Table]
under [Device Settings].
116-703
An error occurred with PostScript.
Check the print data or clear the bi-directional check box for the spooling setting on the [Advanced] tab
of the PostScript print driver.
116-710
If the received data exceeds the size of the HP-GL, HP-GL/2 spool, the printer may no be able to
determine the document size correctly.
Increasing memory allocated to HP-GL, HP-GL/2 auto layout memory or installation of the HDD
Extension Kit (optional) is recommended.
116-713
The job was divided into parts for printing because the hard disk became full.
Delete unneeded data from the hard disk to free up space.
116-714
An HP-GL, HP-GL/2 command error occurred.
Check the print data.
116-720
The job cannot be printed due to insufficient PCL memory.
Disable ports that are not needed or adjust the buffer size of each type of memory.
Installation of Extension System Memory (option) is recommended.
116-725
Failed to write the image log because the image log storage area on the machine is insufficient.
Execute the operation again.
If this error still is not resolved, take one of the following measures:
• Delete unnecessary image logs.
• Change the [Assurance Level] setting for image logs to [Low].
In this case, selecting [Low] does not secure the contents of created image logs.
116-739
Log data cannot be saved because of insufficient hard disk capacity.
Delete unneeded data to free up capacity.
116-740
An arithmetic operation error occurred because a value that exceeds the limit for printer print data is
used.
Check the print data.
116-747
The paper margin value is too large for the HP-GL, HP-GL/2 effective coordinate area.
Decrease the paper margin values and try printing again.
Cause/Remedy
6.7 Error Messages and Error Codes
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