Overview - Nortel CallPilot 1002rp Installation And Configuration Manual

Using Windows NT online diagnostic tools

Overview

Introduction
This section describes how to access the run-time online diagnostic tools
provided by the Windows NT server software. Use these tools when a
serious problem prevents the use of the CallPilot diagnostic tools that are
available in CallPilot Manager.
.
Windows NT Event Viewer
The Windows NT 4.0 Event Viewer provides event logs to help you
diagnose and debug system problems.
Windows NT Diagnostics
The Windows NT 4.0 Diagnostics window allows you to view details about
the system and network components.
TCP/IP diagnostics
The following TCP/IP diagnostic tools are described in this chapter:
ipconfig
ping
tracert
arp
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CAUTION
Risk of software corruption
Do not run any utilities that are not documented in this guide.
Standard 1.0
CallPilot