October 2002
3 During the boot sequence, view the diagnostic codes on the monitor for
failures.
4 View the event logs.
For instructions, see "Viewing event logs" on page 36.
5 Refer to the CallPilot Troubleshooting Reference for other suggestions.
Nortel Networks continually updates this document, and it is made
available on the Nortel Networks Partner Information Center web site at
http://www.my.nortelnetworks.com.
Note: If you are not a distributor, contact your Nortel Networks technical
support representative for assistance.
6 If you still cannot determine the cause of the startup failure, call your
Nortel Networks technical support representative.
Part 5: 1002rp Server Maintenance and Diagnostics
Troubleshooting your CallPilot system
31