Troubleshooting your CallPilot system
Power-On Self-Test diagnostics
Introduction
The Power-On Self-Test (POST) is a system diagnostic program (stored in
the BIOS) that runs each time the 1002rp server is started. POST's function
is to test system components and then display status messages.
To run the Power-On Self Test
1 Power up the CallPilot server and monitor.
Result: After a few seconds, POST begins to run.
After the memory test, various screen prompts and messages appear.
The screen prompts may be accompanied by a single beep.
2 Observe the screen for any error messages and listen for POST beep
codes. When POST completes, the server beeps once.
If the server halts before POST is finished, the server emits a beep code
indicating that a fatal system error requires immediate attention. See
"Interpreting POST diagnostics" on page 25 for details.
If POST can display a message on the monitor, the server emits two
beeps as the message appears.
Record the message that appears on the monitor, and the beep code
that you hear. This information is useful if you need assistance from your
technical support representative.
24
Standard 1.0
CallPilot