Overview - Nortel CallPilot 1002rp Installation And Configuration Manual

Troubleshooting your CallPilot system

Overview

Introduction
This chapter describes troubleshooting methods and resources for major
problems with the CallPilot server, such as an inability to start up the server.
The topics are divided as follows:
Section A: "Startup diagnostics" on page 21
Section B: "Troubleshooting startup problems" on page 29
See also
Additional documentation and resources are available for troubleshooting
your CallPilot system, as follows:
Chapters 3 to 6 of this guide, which describe additional diagnostic tools.
These diagnostic tools can only be used if you are able to start up the
CallPilot server. See "Resolving system problems" on page 14 for more
details.
CallPilot Administrator's Guide (NTP 555-7101-301)
See "Using the CallPilot Administrator's Guide" on page 15 for more
details.
CallPilot Troubleshooting Reference
This guide is written for Nortel Networks distributors and technical
support representatives, and therefore is not part of the customer
documentation package. See "Using the CallPilot Troubleshooting
Reference" on page 15 for more details.
20
Standard 1.0
CallPilot