Camera Control And Other Issues; Restoring Factory Settings From The Web Interface; Restoring Factory Default Settings Via Hardware - LEGRAND vaddio RoboSHOT 12E NDI Complete Manual

Complete Manual for RoboSHOT 12E NDI and RoboSHOT 30E NDI High-Performance PTZ Cameras

Camera Control and Other Issues

What is it doing?
The camera responds to
the remote and local video
is available, but is not
discoverable to NDI
software.
The camera does not
respond to the remote, but
the web interface is
available.

Restoring Factory Settings from the Web Interface

S , F
YSTEM PAGE IRMWARE TAB
Sometimes it's easiest to just start over. To restore the original factory settings...click Restore Factory
Settings. This will overwrite everything you have customized – custom CCU scenes and presets, soft DIP
switch settings, passwords, room labels, and more. For this reason, you may want to back up (export) the
camera's configuration after you set up the customizations you want. See
(Importing) a Configuration.

Restoring Factory Default Settings Via Hardware

If the camera's administrative controls are not accessible, you can restore factory defaults using the
switches on the back of the camera.
Set the rotary switch to the Factory Reset position (E) and cycle the power. Then return the rotary switch to
its previous position.
Possible causes
If the camera has just been powered
up, it may take a few minutes before
it is discoverable.
The camera is on a subnet that is
not available to the software.
The remote and the camera are not
using the same IR channel.
The remote's batteries are dead.
76
Check and correct
Wait a few minutes and try again.
Move the computer running the NDI
software to the same subnet as the
camera.
Press the Camera Select 1 button on
the remote. Try the other Camera
Select buttons if necessary.
Put new batteries in the remote.
Saving (Exporting) or Restoring