Camera Control And Other Issues; Video And Streaming Issues - LEGRAND vaddio RoboFLIP 30 HDBT Complete Manual

Complete Manual for the RoboFLIP 30 HDBT In-Ceiling HD PTZ Camera

Camera Control and Other Issues

What is it doing?
The camera does not
respond to the remote, but
the web interface is
available.
The camera responds to
the remote but not to the
web interface.
The camera responds to
the remote but the web
interface is not available.
The camera responds to
the web interface but does
not respond to commands
via RS-232 connection to
the OneLINK device.

Video and Streaming Issues

What is it doing?
Blue or black video. The
camera's web interface is
available and the camera
responds to the directional
controls on the remote.
No IP stream.
Possible causes
The remote and the camera are not
using the same IR channel.
IR is switched off (Soft DIP switch
3 down)
The remote's batteries are dead.
The web interface is controlling a
different camera. (Check by
removing power from the camera;
the web interface should become
unavailable.)
More than one device is using this
IP address.
The camera is not using the IP
address you browsed to.
The camera is not connected to the
network.
The RS-232 cable to the OneLINK
device is not connected, or is bad.
The camera's baud rate setting
doesn't match the settings on the
controlling device.
Possible causes
Video is muted.
Streaming is not enabled.
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Check and correct
Press the Camera Select 1 button on
the remote. Try the other Camera
Select buttons if necessary.
Turn IR on (System page, General tab).
See Additional Settings
information.
Put new batteries in the remote.
Check the camera's IP address. See
Getting the camera's IP
Press the Data Screen button on the
remote to see camera information.
Connect the network cable.
Connect a known good cable.
Check the baud rate setting at both
ends to be sure they match. The
camera's baud rate setting is available
on the System page in the web UI.
Check and correct
Select the Mute button in the web
interface. This button is available on
every page of the web interface.
Enable streaming: Streaming page in
the web interface.
for more
address.