Contents Overview What's in this guide Features A quick look at the camera Front of the camera Back of the camera Connections Don’t void your warranty! Before you install the camera Cabling notes Basic connections for conferencing Pre-installation functional check Installing the wall mount Installing the camera About ceiling-mounted cameras...
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Complete Manual for the RoboSHOT 30E-M PTZ Camera Lighting and image quality quick reference Color adjustment quick reference Saving color and lighting settings Adjusting the focus Speed adjustments Setting the speeds for manual movements Setting the speeds of movements to presets About Tri-Synchronous Motion Adjusting Tri-Synchronous Motion speed Setting the direction for camera movements...
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Complete Manual for the RoboSHOT 30E-M PTZ Camera camera ccu scene camera led camera standby video mute Maintenance and troubleshooting commands streaming settings get network settings get network ping system reboot system factory-reset version Session information and management commands history help exit Troubleshooting and care...
Overview ® This guide covers the RoboSHOT 30E-M PTZ camera: North America – 999-21132-000 (black), 999-21132-000W (white) Europe and UK – 999-21132-001 (black), 999-21132-001W (white) Australia and New Zealand – 999-21132-009 (black), 999-21132- 009W (white) What's in this guide This guide covers Physical features Installation Initial set-up and system administration...
Complete Manual for the RoboSHOT 30E-M PTZ Camera A quick look at the camera This section covers the physical features of the camera. Front of the camera The camera is available in black or white. Camera and zoom lens – 30x zoom; ideal for larger rooms. IR sensor –...
Complete Manual for the RoboSHOT 30E-M PTZ Camera Back of the camera Network PoE+ – RJ-45 connector. Connect to the network and to power via a PoE+ switch or the Power and Data Out port of the mid-span PoE+ power injector. Provides power and network access for camera control.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Connections This section covers: Selecting the location for the camera Cabling notes Connection diagrams Don’t void your warranty! Caution Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm will damage it.
Complete Manual for the RoboSHOT 30E-M PTZ Camera When making cables for this product, use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool. We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or routed near sources of electromagnetic interference such as power lines or fluorescent light fixtures.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Pre-installation functional check If you're installing the camera where it's hard to reach, you may want to verify functionality before you install it. 1. Connect the camera. 2. Start a call. 3. Verify that you can select the camera, and that it sends video. If the camera turns on and sends video, continue with the installation.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Installing the camera 1. Route the cables through the opening in the mounting shelf and connect them to the camera. 2. Place the camera on the mount. 3. Attach the camera to the mount using the mounting screw supplied with the camera. Image for illustration only;...
Complete Manual for the RoboSHOT 30E-M PTZ Camera Powering up the camera Connect camera power. The camera will initialize and move. This will take a few seconds. When an image is available, the camera is ready to accept control information. Status light The light in the camera's base indicates its current state.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Initial device set-up Vaddio cameras have a web interface for initial device set-up, administrative control, and operation. When any Vaddio product is shipped from the factory, the administration and operation areas of the web interface are not available.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Initial device set-up using the Vaddio Deployment Tool The Vaddio Deployment Tool provides an option to do the initial device set-up for all connected devices, and provides a shortcut to each device's web interface for system administration. This tool is available as a free download at https://info.legrandav.com/VaddioDeploymentTool.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Manual access and initial device set-up If you do not use a Vaddio Device Controller or the Vaddio Deployment Tool, you will need to complete the initial device set-up manually, which requires you to discover the device's IP address and browse to the device's web interface.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Initial access to the web interface Enter the camera's IP address in your browser's address bar. You may need to enter https:// as a prefix to keep the browser from treating it as a search query. (Example: https://10.30.200.125) HTTP access is disabled initially.
Complete Manual for the RoboSHOT 30E-M PTZ Camera System administration This chapter covers settings for managing the camera as an element of your network. Security – Passwords, guest access, other IT security-related settings Network configuration Time settings Configuring Camera Behavior for information on image adjustments, streaming configuration, and other items related to camera behavior.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Configuring the camera for your network By default, the camera is set to DHCP, and will receive an IP address automatically if your network assigns IP addresses. Work with your network specialist to ensure that the camera is configured to comply with the organization's network policies.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Specifying time zone and NTP server ETWORKING PAGE Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate. Specifying your time zone may make it easier to match logged events with other actions and external events.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Configuring camera behavior This chapter covers settings for defining how the camera performs in your environment: Camera presets and preset chains Zoom, focus, and color settings Streaming settings Other camera behaviors Setting the Home position and other preset shots AMERA PAGE Presets are saved shots.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Renaming buttons AMERA PAGE You can rename presets, custom scenes, and other user-defined settings to identify them. This also helps you identify and avoid overwriting them when you store new ones. Right-click the button for your setting, and edit the label. Working with preset chains AMERA PAGE Preset chains automate the process of moving through a series of shots.
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Complete Manual for the RoboSHOT 30E-M PTZ Camera To define a preset chain: 1. In the Preset Chains area, select Edit. The Preset Chains window opens. 2. Select the chain to edit, if it is not already selected. 3. Select Add Waypoint. A waypoint definition box opens in the Waypoints area. 4.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Initial lighting and color settings AMERA PAGE AND YSTEM PAGE ENERAL TAB Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment. The camera provides presets for common lighting scenarios – Incandescent Hi, Incandescent Lo, Fluorescent Hi, Fluorescent Lo and Outdoor.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Adjusting color, lighting, and image quality settings AMERA PAGE When adjusting for the room lighting, start with a factory-defined CCU scene and adjust as needed. After you customize the camera's color and lighting settings, you can save the adjustments as a custom CCU scene.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Lighting and image quality quick reference Here are some tips for using the CCU settings for lighting and image quality. What do you need to correct? Make this adjustment: The image is too dark Increase Iris (lower F-stop value) Increase Iris Gain The image looks washed out or faded...
Complete Manual for the RoboSHOT 30E-M PTZ Camera Color adjustment quick reference Here are some tips for using the color-related CCU settings. What do you need to correct? Make this adjustment: Colors look less vivid than they should Increase Chroma Colors look too vivid Decrease Chroma Colors look wrong;...
Complete Manual for the RoboSHOT 30E-M PTZ Camera Adjusting the focus AMERA PAGE Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. The + and – buttons only work when Auto Focus is not selected. Focus control is available to non-administrative users via the IR Remote Commander.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Setting the speeds for manual movements AMERA PAGE The Pan Speed, Tilt Speed, and Zoom Speed sliders control how fast the camera moves in response to the direction and zoom controls on the IR remote and in the web interface. To set speeds for movements using the arrow buttons: Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt, and zoom.
Complete Manual for the RoboSHOT 30E-M PTZ Camera About Tri-Synchronous Motion The Tri-Synchronous Motion algorithm calculates the pan, tilt and zoom speeds needed for the camera to move to a preset position, so that all three movements begin together and arrive at the same time. It ensures smooth on-air movements when making large changes in position, particularly when the zoom also changes.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Setting the direction for camera movements AMERA PAGE The camera's default references for left, right, up, and down may not suit your situation. By default,the arrow buttons on the remote and in the web interface show the direction you would see the camera move if you were looking the same direction as the camera.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Configuring streaming behavior Conferencing applications use USB streaming. After initial device set-up is complete, the camera's USB stream is always enabled. Note The screen shots in this section are representative, but may differ from what you see. Viewing the USB stream Do one of these things: Start or join a conference.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Setting other system behaviors YSTEM PAGE ENERAL TAB The following settings are available on the System page: Auto Standby – Enable to automatically set the camera in standby (low-power) mode when not connected to a computer.
Complete Manual for the RoboSHOT 30E-M PTZ Camera System maintenance This chapter covers tasks for keeping your system up-to-date and operating properly: Rebooting Backing up and restoring the camera configuration Installing firmware updates Getting help Rebooting the camera YSTEM PAGE IRMWARE TAB This can help if the camera stops responding as you expect.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Installing a firmware update YSTEM PAGE IRMWARE TAB By default, the camera is set to update automatically via Windows. For this to happen, the camera must remain connected to the Microsoft Teams Rooms collaboration computer. You also have the option of updating manually.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Contacting Vaddio technical support and viewing diagnostic logs ELP PAGE IAGNOSTICS PAGE You’ll find information for contacting Vaddio Technical Support on the Help screen. Note The Help page provides a link to our standard privacy notice. This product does not record or save video files, and it does not store any identifying information other than what you may choose to enter on the Room Labels page of the web interface.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Operating the camera In most cases, the remote provides all the controls you need to operate the camera. Refer to the user guide for the remote, which is available on the same page of the website as this manual. By default, the operator's page of the web interface is not available.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Moving the camera to a preset position Use the Preset buttons (if available) to move the camera to any of its programmed positions. Presets are only available if they have been set in the administrative interface. Moving the camera Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Command Line Interface SHell (CLISH) reference The Vaddio Command Line Interface SHell (CLISH) allows an external device such as an AMX or Crestron presentation system to control the camera. It is also used for writing macros. Requirements SSH (recommended) or Telnet must be enabled on the Security page of the device's web interface.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Camera and video management commands The following camera and video management commands are available: camera home camera pan camera tilt camera zoom camera ptz-position camera preset camera chained-preset camera focus camera ccu get camera ccu set camera led camera standby...
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera pan Moves the camera horizontally. Synopsis camera pan { left [<speed>] | right [<speed>] | stop | get | set <position> [<speed>] [no_wait] } Options Moves the camera left. left Moves the camera right. right speed <1 - 24>...
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera tilt Moves the camera vertically. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop | get | set <position> [<speed>] [no_wait] } Options Moves the camera up. Moves the camera down. down speed <1 - 20>...
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera zoom Moves the camera in toward the subject or out away from the subject. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop | get | set <position> [<speed>] [no_wait] } Options Zooms the camera in.
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera ptz-position Specifies multiple-axis movements to absolute positions. Pan, tilt, and zoom may be specified in any order. All movements start simultaneously. Synopsis camera ptz-position pan <position> tilt <position> zoom <position> [no_wait] Options pan <position>...
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this position.
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera chained-preset Starts or stops a preset chain that has been defined in the web interface. Synopsis camera chained-preset { recall <chain> | stop } Options recall <1 – 16> Runs the specified preset chain. If the chain is not defined, the command returns an error.
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera ccu get Returns CCU (lighting and color) information. Entering the command without specifying a parameter returns all current CCU settings. Synopsis camera ccu get <param> auto_white_balance Options Returns the current state of the auto white balance setting (on or off).
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set <param> <value> Options auto_white_balance {on | off} Sets the current state of the auto white balance setting (on or off). Auto white balance overrides red gain and blue gain manual settings.
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera ccu scene Stores the current CCU scene or recalls the specified ccu scene. Synopsis camera ccu scene {recall {factory <1 - 6> | custom <1 - 3>} | store custom <1 - 3>} Options recall factory <1 - 6>...
Complete Manual for the RoboSHOT 30E-M PTZ Camera camera standby Set or change camera standby status. Synopsis camera standby { get | off | on | toggle } Options Returns the camera's current standby state. Brings the camera out of standby (sleep) mode.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Maintenance and troubleshooting commands The following commands are available for maintenance and troubleshooting: streaming settings get network settings get network ping system reboot system factory-reset version streaming settings get Returns current IP and USB streaming settings. Synopsis streaming settings get USB Active...
Complete Manual for the RoboSHOT 30E-M PTZ Camera network settings get Returns the camera's current network settings and MAC address. Synopsis network settings get network settings get Example Name eth0:WAN MAC Address 00:1E:C0:F6:CA:7B IP Address 192.168.1.67 Netmask 255.255.255.0 VLAN Disabled Gateway 192.168.1.254 Hostname...
Complete Manual for the RoboSHOT 30E-M PTZ Camera system reboot Reboots the system either immediately or after the specified delay. Note that a reboot is required when resetting the system to factory defaults (system factory-reset). Synopsis system reboot [<seconds>] Options <seconds>...
Complete Manual for the RoboSHOT 30E-M PTZ Camera Session information and management commands The following commands are available for help and session management: history help exit history Returns the most recently issued commands from the current session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Troubleshooting and care When the camera doesn't behave as you expect, check the status light on the front before you do anything else. Then use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct...
Complete Manual for the RoboSHOT 30E-M PTZ Camera Operation, storage, and care For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not use any abrasive chemicals. Keep this device away from food and liquids. Do not operate or store the device under any of the following conditions: Temperatures above 40°...
Complete Manual for the RoboSHOT 30E-M PTZ Camera Glossary auto white balance A setting that allows the camera to manage color adjustments automatically. backlight compensation A setting that reduces contrast to adjust for bright light behind the main subject of the shot. CCU scene A stored set of color and lighting adjustments.
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Complete Manual for the RoboSHOT 30E-M PTZ Camera IP address conflict Two or more devices attempting to use the same IP address on a network. Results are unpredictable but never good. Light-Emitting Diode. An indicator light. near end (conferencing) Your location in a conference. When you mute the video, your camera stops sending near- end video.
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Complete Manual for the RoboSHOT 30E-M PTZ Camera UVC extensions Controls in UVC drivers to allow you or participants at the far end of a call to control your camera via the USB port, if both process UVC commands. The administrator may choose to disable these.
Complete Manual for the RoboSHOT 30E-M PTZ Camera Photo credits This guide may include some or all of these photos. European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats- gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990 Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of...
session, ending 50 syntax help 34, 50 Index typographical conventions in command reference 34 color codes for status light 8 color settings 19-20, 22, 42-44 absolute position 36-37, 39 storing and recalling 44 admin password 12-13 command history 50 changing 13 conferencing 27 initial 12 configuration, saving or restoring 29...
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Complete Manual for the RoboSHOT 30E-M PTZ Camera HTTPS 12-13 browser warnings 12 SSL certificate 13 network configuration 14, 47 network port 3 Networking page (web) 14 importing a configuration 29 NTP server 15 inactive sessions (web interface) 13 indicator light 8, 28, 44 behavior 28, 44 One Push White Balance 22 enabling/disabling 28...
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Complete Manual for the RoboSHOT 30E-M PTZ Camera red gain 20, 22, 42-43 streaming 27, 46 requirements 4 configuring 27 installation 4 IP 27 mounting 4 settings 27, 46 reset See also rebooting; restoring default USB 27 settings Streaming page (web) 27 restoring a configuration 29 switch settings 7 restoring default settings 8, 48, 51...
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Complete Manual for the RoboSHOT 30E-M PTZ Camera Controls page 32 Diagnostics page 31 Help page 31 Networking page 14 Room Labels page 15 Security page 13 Streaming page 27 Wide Dynamic Range setting 19, 21 zoom 24-25, 33, 39-40 absolute position 39 in stored presets 40 speed 24-25...
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Vaddio is a registered trademark of Legrand AV Inc. Microsoft and Microsoft Teams are trademarks of the Microsoft group of companies. All other brand names or marks are used for identification purposes and are trademarks of their respective owners. All patents are protected under existing designations.
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