Elitech FreezePoint 6000 Series User Manual page 70

Section 7: Troubleshooting
Error description
Device cannot be
powered up
Printer does not print
Measurement procedure
aborted by user*
Incorrect PIN entry*
Cannot change lab
PIN or calibration/
measurement PIN*
Self-test failed*
Illegal Barcode*
User
Battery low—replace
immediately*
Possible Cause
Power supply not
correctly plugged
into power socket
Power socket is dead
Power cable is damaged Replace power cable
Fuses are burned out
Paper roll is used up
Ribbon is empty
User moved elevator up
during measurement
Incorrect PIN entry
Repeat PIN entry does
not match first entry
A device component
is faulty
Illegal character(s) in
scanned barcode
Internal system errors
Battery of system
clock is empty
Remedy
Connect power supply
to a power socket
Connect device to a
live power socket
Replace fuses ( page 83)
Replace paper roll ()
Replace ribbon ()
Repeat measurement
Re-enter PIN or cancel operation
Repeat PIN change
Contact Gonotec GmbH
and state the error text
Verify that the barcode only
contains allowed characters
Contact ELITechGroup
Install a new type CR2032 battery
Personnel
Service technician
User
User
Lab supervisor
Lab supervisor
User
User
Service technician
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