Accessing The Hpe Oneview Maintenance Console From The Frame Link Module; Connecting To The Hpe Oneview Maintenance Console Using Ssh; Creating A Support Dump File - HPE Synergy 12000 Frame Setup And Installation Manual

For more information, see the HPE Synergy Frame Link Module User Guide on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/synergy-docs).

Accessing the HPE OneView Maintenance Console from the frame link module

Procedure
1. Connect locally to the HPE Synergy Console.
2. Select the Screen icon at the top right of the page.
3. Select an HPE Synergy Composer from the Appliances menu.
A blank text window appears.
4. Press Enter.
5. At the login prompt, log in using the following username:
maintenance
The HPE OneView Maintenance Console opens.
For additional instructions on using the HPE OneView Maintenance Console, see the HPE OneView User Guide for HPE
Synergy on the Hewlett Packard Enterprise website.

Connecting to the HPE OneView maintenance console using SSH

NOTE: Hewlett Packard Enterprise recommends the use the following tools for accessing the HPE OneView maintenance
console through an SSH connection:
• PuTTY
• MTPuTTY
Procedure
1. Open one of the recommended tools on your local computer.
2. Access the appliance by specifying its fully qualified domain name or its IP address.
3. Enter the following user name at the login prompt:
maintenance
4. Log in to the HPE OneView maintenance console.
5. Provide the local administrator credentials when prompted.

Creating a support dump file

This procedure describes how to use the HPE Synergy maintenance console to create a support dump file from the local
appliance (the appliance on which the HPE Synergy maintenance console runs) and store it on a USB drive.
If the local appliance is the active appliance in an appliance cluster and if the standby appliance is reachable, the support
dump contains the data for both cluster members. Otherwise, a support dump is created with data for the local appliance
only.
The support dump file is encrypted by default.
Troubleshooting 107