Elan S128P Installation Manual page 81

E L A N H O M E S Y S T E M S
Symptom Possible Cause/s
Sense Trigger 1. Wiring;
Inputs: Sense Inputs
Triggered incorrectly
event fails to connected or
occur. incorrect type
Example: VIA! of Sensor/
Touch Panel faulty Sensor.
does not 2. Programming;
switch to Sense
Camera Inputs incorrectly
Mode. programmed
in
VIA!TOOLS or ELANTOOLS
Zone/System 1. Wiring; bad
Trigger Outputs: mini-cable or
Triggered using 3.5 mm
event fails to stereo cable
occur. instead of
Example: mono.
Amplifier 2. Test for
does not turn voltage w/ Digital
ON when Multi-
zone Meter.
becomes 3. Programming
active.
Page Trigger Wiring: incorrect
Inputs/Outputs: connections
Triggered between
event fails to C2 and
occur. S128P/SPP.
Example:
Volume Control
Override
does not
function.
Symptom Possible Cause/s
No source selec- 1. Programming: missing or
tion from VIA! incorrect
Touch Panel. source select command.
2. Wiring: RS-232 signal not
reaching ELAN RS-232 port.
Source selected in Programming: incorrect
wrong zone. source
and/or zone select com-
mands.
No RS-232 source 1. Programming: missing or
control. incorrect
source control commands.
2. Wiring: incorrect pin-out
or
serial port assignment.
© ELAN Home Systems 2009 • All rights reserved.
S128P.indd 79
Table 5-3: Triggers Troubleshooting Procedures
What an authorized installer can do
a. Connect a 3.5 mm mono mini cable to Sense Input. This
simulates a contact closure and should trigger the event.
b. Replace Sensor or use different type
Verify and correct programming. See VIA!TOOLS or ELANTOOLS Help file.
a. Must use MONO mini cable.
b. Replace defective cable.
Correct reading is +12 VDC.
Correct programming in VIA!TOOLS or ELANTOOLS.
a. See 'Communications'
b. See Diagnostics Menu
c. Test for Voltage w/ digital multi-meter
Correct reading is 12VDC
Table 5-4: RS-232 Troubleshooting Procedure
What an authorized installer can do
Verify and correct programming.
Verify wiring: SC-1 or SS1 ELAN RS-232
to S128P ELAN RS-232.
Verify and correct programming.
Verify and correct wiring and/or
port assignment.
S128P
INSTALLATION MANUAL
Page 79
1/15/2009 1:07:42 PM