Elan S128P Installation Manual page 78

S128P
INSTALLATION MANUAL
Symptom Possible Cause/s
No audio in a 1. Source not
specific zone. playing.
2. No source
selected in
zone.
3. Source
selected in
wrong zone. IR
zone controller
(keypad etc.)
connected to
wrong zone
4. Variable output's
volume
turned all the
way down.
5. Speakers or
volume controls
miswired
or defective.
6. Zone audio
output(s) connected
to
wrong amplifier
input(s).
No audio 1. See above.
present in 2. External
any zone. amplifier powered
down.
3. External amp
in protect
mode.
Audio "hum" 1. Ground Loop
or buzz
through system
speakers
when audio
playing. 2. Source Input
level too high.
3. Faulty/damaged
cables.
4. Faulty wiring.
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S128P.indd 76
Table 5-1: Audio Troubleshooting Procedures
What an authorized installer can do
Press Play, tune station, turn on etc.
Select source on front panel, keypad, or other zone controller.
a. Consult front panel display to determine Zone selection.
b. Connect IR keypad or touch panel to correct zone.
Increase volume.
Test known good speaker/volume control at amplifier.
Verify connections.
Perform steps above.
Turn amp ON. Ensure that any remote turn on cables are connected
at both ends.
Find cause of amp's protection mode and correct. Miswired
speakers or volume controls most likely cause.
a. Ensure proper grounding using a three prong grounded AC
outlet.
b. Isolate problem by disconnecting each source one-by-one.
Reduce level settings in VIA!TOOLS or ELANTOOLS.
Check source equipment cables for damaged cables and
faulty connections.
a. Make sure any volume controls are not hooked up backwards.
b. Check for shorts in wiring.
E L A N H O M E S Y S T E M S
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1/15/2009 1:07:42 PM