Elan S128P Installation Manual page 80

S128P
INSTALLATION MANUAL
Symptom Possible Cause/s
Distorted 1. Input level
audio at normal too high.
volume 2. Defective/
levels incompatible
speaker.
3. Volume control
miswired.
Hum in Ground loop.
speakers
when audio is
not present.
Symptom Possible Cause/s
No video to tv 1. Source not
monitors or playing.
VIA! Touch 2. No source
Panels selected in
zone.
3. Wiring;
video inputs
and/or outputs
incorrectly
connected.
4. Programming;
video
inputs and/or
outputs incorrectly
programmed.
Video image 1. Wiring; inhouse
is not optimal coax
( ie., smeared, runs picking
ghosted, up noise from
blurry, or high voltage
dull). lines etc.
2. Wiring; coax
has sharp
bends or poor
quality wire.
3. Source output
too high.
Certain satellite
receivers
have especially
high output
.
Page 78
S128P.indd 78
Table 5-1: Audio Troubleshooting Procedures
What an authorized installer can do
Reduce level settings in VIA!TOOLS or ELANTOOLS.
a. Check for physical damage to speaker.
b. Ensure speakers have an appropriate power rating for amp.
Check for proper input/output connections at volume control.
Input comes from amplifier, output goes to speakers.
Plug all sources into same AC outlet.
Test AC outlet using ground tester.
Table 5-2: VideoTroubleshooting Procedures
What an authorized installer can do
Press Play, Tune station etc.
Select source on front panel, keypad, or other zone controller.
Verify and correct wiring.
Verify and correct programming.
Do not run video cables near AC lines. Cross AC lines at 90
degrees.
Make gradual bends in coax when running wire. Use high
quality wire.
Use an RCA 'Y' cable with a 75 Ohm terminator connected to
one leg. This will reduce the source output strength.
E L A N H O M E S Y S T E M S
© ELAN Home Systems 2009 • All rights reserved.
1/15/2009 1:07:42 PM