Elan S128P Installation Manual page 83

E L A N H O M E S Y S T E M S
Symptom
No Source selection
from IR Zone
controller (Keypad,
VIA! Touch
Panel, or hand-held
remote).
Source selected in
wrong zone.
No source control
from sourcespecific
IR port. Works from
'ALL' port.
No source control
whatsoever.
Source selection is
OK.
Intermittant source
control.
Symptom Possible Cause/s
In Chassis IR/RS-485
#2-4 only; Expansion
•WHM, Paging, ports not connected
Doorbell, or
System Off do incorrectly
not function connected.
•Sense information
not
correct
•IR information
does not
reach source
equipment
•Incorrect
system On/
Off status
In Chassis RS-232 Serial
#2-4 only; ports not connected
•No RS-232 or
control of incorrectly
S128P connected.
•No RS-232
control of
sources
© ELAN Home Systems 2009 • All rights reserved.
S128P.indd 81
Table 5-5: IR Troubleshooting Procedures
Possible Cause/s
1. Programming: missing or
incorrect
source select command.
2. Wiring: IR signal not
reaching
zone input.
IR zone controller con-
nected to
wrong zone.
Programming: missing or
incorrect
source select command.
1. Programming: missing or
incorrect
source control commands.
2. Wiring: IR emitter con-
nected
to wrong port.
3. IR emitter defective.
IR flooding.
Table 5-6 Multi-Chassis Troubleshooting Procedures
What an authorized installer can do
Verify and correct programming.
Verify wiring: Wh/Blue( IR) & Brown (G).
Connect to correct zone input.
Verify and correct programming.
Verify and correct programming.
Test IR commands from VIA!TOOLS or ELANTOOLS.
Correct connection of IR emitter.
Replace IR emitter.
Check IR indicator LED on front panel.
If it flickers, or is constantly lit, IR
flooding is indicated. Check any IR
receivers that may be receiving
ambiant light or plasma TV noise.
What an authorized installer can do
Connect Expansion Port OUT of Chassis #1 to Expansion
Port IN of Chassis 2, etc. using ELAN's S12XK Expansion Kit.
Connect RS-232 Serial Port OUT of Chassis #1 to RS-232
Serial Port IN of Chassis 2, etc. using ELAN's S12XK Expansion
Kit.
S128P
INSTALLATION MANUAL
Page 81
1/15/2009 1:07:42 PM