Troubleshooting - Steinberg AXR4T Operation Manual

Troubleshooting

 When an error message appears
• See the list of error messages
 No sound, or sound is played at low
volumes
AXR4 settings, connections with
external devices
• Is the cable connecting to the external
device disconnected?
• Is AXR4 receiving signal input from the
external device?
• Has the volume of the sound source and the
playback device been raised?
• Has the gain been set to an appropriate
level?
• Is the phantom power turned on when
connecting a condenser microphone?
• Are electric guitars and other such
instruments connected directly to a HI-Z-
compatible input jack, and has the HI-Z
switch been turned on?
• Has the channel mute feature been turned
off?
• Have channel faders/levels been raised?
• Are the PHONES jack output level and
output signal settings, or the MAIN OUT
settings correct?
• Are speakers and headphone connected
properly?
• Have amplifiers and other external devices
been turned on?
• Is the volume balance for the monitor
speakers and other devices correct?
• Are the same word clock settings used for
the AXR4 and external devices?
Computer settings
• Has the application volume been raised?
• Are driver settings correct?
 Sound distortion
(page 74).
AXR4 settings, connections with
external devices
• Has the audio data been recorded at an
appropriate level?
• Has the gain been set to an appropriate
level?
• Is the PAD turned on if incoming signals are
at high levels?
• Has the [DRIVE] control on the compressor
been raised to the limit?
• Has the gain control on the equalizer been
raised to the limit?
• Have I/O channel faders/levels been raised
to an excessive degree?
• Are word clock settings correct for both the
AXR4 and external devices?
Computer settings
• Has the audio data been recorded at an
appropriate level?
 Noise occurs
AXR4 settings, connections with
external devices
• Is the MAIN OUT VOLUME setting on the
AXR4 too low?
Minimize the volume of the monitor speakers
(powered speakers) before raising the MAIN
OUT VOLUME. Then, try readjusting the
volume of the monitor speakers.
• Is there any potential source of noise such
as an inverter near a cable connecting an
external device?
Remove the source of noise away from the
cable.
• Is the cable connecting to the external
device disconnected?
• Are the same word clock settings used for
the AXR4 and external devices?
Troubleshooting
AXR4 Operation Manual 69