Troubleshooting - Steinberg UR44 Operation Manual

Troubleshooting

[POWER] does not light.
• Is the AC adaptor connected correctly?
The UR44 is not a bus-powered type device. Refer
to the Getting Started instructions to turn on the
[ ] switch.
Power indicator does not switch
from flashing to being
continuously lit.
• Is the [CC MODE] switch set properly?
Refer to the section "Rear Panel"
the [CC MODE] switch settings.
• (Computer only) Has TOOLS for UR44
been installed properly?
Refer to the Getting Started instructions to complete
TOOLS for UR44 installation.
• Has the power of your computer or
iPad been turned on?
Refer to the Getting Started instructions to turn on
the power of a computer or iPad.
• Confirm whether or not a proper USB
cable is used.
If the USB cable is broken or damaged, replace the
USB cable with a new one. Make sure to use a USB
cable no longer than 3 meters.
(page 7) to confirm
No sound
• Are the volume controls of the device
set to appropriate levels?
Confirm the levels of the [OUTPUT] knob and
[PHONES] knob.
• Are the microphones and monitor
speakers connected to the device
properly?
Refer to the section "Connection Examples" (pages
24, 27) to confirm the connection.
• Is the [CC MODE] switch set properly?
Refer to the section "Rear Panel"
the [CC MODE] switch settings.
• Are the audio driver settings on DAW
software set properly?
Refer to the section "Configuring the Audio Driver
Settings on DAW Software"
• Is the [ASIO Driver] setting on the
Cubase series program set properly?
From the Cubase series menu, open the [Devices]
 [Device Setup...]  [VST Audio System], then
confirm that the [Yamaha Steinberg USB ASIO]
(Windows) or [Steinberg UR44] (Mac) is selected on
the [ASIO Driver].
• Was the power of the device turned on
before starting the DAW software?
Before starting the DAW software, connect the
device to a computer and turn on the power of the
device.
• (Computer only) Has TOOLS for UR44
been installed properly?
Refer to the Getting started instructions to complete
TOOLS for UR44 installation.
• Are any USB devices you are not using
connected to the computer?
Remove them, and then check the sound again.
• Are any other applications running at
the same time?
Quit all applications you are not using and check the
sound again.
Troubleshooting
(page 7) to confirm
(page 25) to set it.
UR44 Operation Manual 30