Steinberg AXR4T Operation Manual page 71

Computer settings
• Check that the correct version of TOOLS for
AXR4 has been installed.
• Is "Yamaha Steinberg Thunderbolt (High
Precision)" used with Cubase?
When "Yamaha Steinberg Thunderbolt (High
Precision)" is selected, Cubase will
exclusively use a driver. "Yamaha Steinberg
Thunderbolt" is not available for use by other
applications. "Steinberg AXR4 2TR" can be
used by other applications.
• Try restarting your computer.
 MIDI data/program changes are not
sent and received
Supported device, external device,
computer settings
• Is the correct MIDI port selected in the
application (DAW software, etc.)?
• Do the channels used for sending and
receiving on the transmitting device match
the channels set in the application (DAW
software, etc.)?
• Are MIDI settings on the transmitting device
correct?
• Has the transmitting device been turned on?
 Cooperation functions with Cubase
do not work
Connecting to a computer
• Has the AXR4 been connected to a
computer with the proper cable?
Computer settings
• Has TOOLS for AXR4 been installed?
• Does the version or grade of Cubase in use
support cooperation functions with AXR4?
Troubleshooting
AXR4 Operation Manual 71