Table 17: Resolving A Receiver Error Word - Novatel SMART7 Installation And Operation Manual

Chapter 8 Troubleshooting
actions to take when your receiver has an error flag in these words. If you are not able to
resolve the condition, contact Customer Support on page 14.
Bit Set
0-2 Issue a FRESET command (for bit 1, reload new firmware).
4 Contact Customer Support on page 14
Check the VERSION log. The VERSION log will indicate "Invalid authcode". Upgrade the
5
auth-code as described in Upgrading Using the AUTH Command on page 125
6 Issue a FRESET command
See
7
Power Supply Requirements for the SMART7 on page 22
l
8 Reserved
Check the temperature ranges in:
The operating temperatures are ambient air temperatures. The temperature
9 sensors on the receiver PCB will reflect higher operating temperatures
(refer to the HWMONITOR log). The PCB temperature sensors will trigger a
receiver warning and receiver error at 100°C and 110°C respectively. The
warning and error conditions are captured using the RXSTATUS log.
Possible hardware or environmental condition. If you cannot resolve the problem,
10
contact Customer Support on page 14.
Possible hardware or environmental condition. If you cannot resolve the problem,
contact Customer Support on page 14.
11
Also, check the Auxiliary 2 Status word to determine which PLL is in error.
12-14 Reserved
Issue a FRESET command and power cycle the unit. If the bit is still present, contact
15
Customer Support on page 14.
16 Monitor CPU idle time. Reduce number of logs or the rate of data logging.
17 Ensure that the Version log is consistent with the hardware.
18-19 Reserved
20 SoftLoad is in progress. See Updating Using SoftLoad Commands on page 119.
You may be exceeding the receiver's velocity limit. If so, reduce velocity. This error can
21
only be cleared by resetting the receiver.
SMART7 Installation and Operation User Manual 0C

Table 17: Resolving a Receiver Error Word

Action to Resolve
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