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Chapter 6 Troubleshooting
Warning / Error Messages
If some trouble occurs, the buzzer sounds and the display shows a corresponding error message.
Take an appropriate remedy for the displayed error.
Warning messages
Errors when performing operations
Message
INVALID OPERATION
MEDIA UNDETECT
INVALID OPERATION
MOTOR POWER OFF
INVALID OPERATION
INK ERROR
INVALID OPERATION
COVER OPEN
INVALID OPERATION
DATA REMAIN
Message displayed in LOCAL
Message
Check waste ink
Replace WIPER
NO MEDIA
DATA REMAIN
MACHINE TEMP./H **°C
MACHINE TEMP./L **°C
NCU CONNECT
6-4
Cause
Operation cannot be performed because
no media is detected.
The motor is OFF after the cover was
opened etc.
An ink error occurred.
The front cover or the maintenance
cover is opened.
Data was received.
Cause
The waste ink tank count has exceeded
the prescribed amount.
The used count of wiper has exceeded
the prescribed number.
No media is set. Or, the sensor is faulty.
Print data is received in LOCAL.
Temperature in the installed environment
(machine) is too high.
Stable printing cannot be done.
Temperature in the installed environment
(machine) is too low.
Stable printing cannot be done.
The NCU unit is not connected.
The nozzle check function cannot be
used.
Measures
• Execute after media is detected.
• Return to LOCAL and execute the operation
after completion of initialization.
• Execute the operation after replacing with a
new ink bottle.
• Execute the operation after closing the
cover.
• Execute the operation after executing data
clear.
Measures
• Check the amount of waste ink in the waste
ink tank.
• Conduct maintenance and waste ink tank
replacement, and reset the amount of waste
ink.
• Execute maintenance, station maintenance
and wiper exchange and replace the wiper.
• Set the media.
If the same error message still appears after
setting the media, contact your local
distributor, our sales office, or service center.
• Shift to REMOTE and execute printing.
Or, execute data clear and cancel printing.
• Adjust the ambient temperature to within the
specified scope (20 ℃ to 35 ℃ ).
• Turn off the power on the machine and turn it
on after a while.
When displaying again, contact your local
distributor, our sales office, or service center.
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