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Chapter 6 Troubleshooting
Message
ERROR 90f
PRINT AREA SHORT
ERROR 04
PARAM ROM
ERROR C10
COMMAND
ERROR C11
PARAMETER
ERROR C12
DEVICE
ERROR C31
NO DATA
ERROR C32
DATAtooBIG
ERROR C33
SHEET SIZE
ERROR C36
MARKdetect
ERROR C37
MARK ORG
ERROR C60
PenEncoder
ERROR C61
Pen Stroke
6-12
Cause
Insufficient print area in built-in pattern
printing.
An error occurred in the main PCB.
Received the code other than the com-
mand date.
Received the parameters outside the
value range.
Received the invalid device control com-
mand.
You have performed "Copy", but the data
is not stored in the reception buffer.
The received data is too big to multiple
sheet cutting.
The feeding direction of the sheet is too
short.
Could not detect the register marks.
The register mark detection result shows
that the origin position was detected out-
side the print range.
Could not detect the pen height.
The pen height is not correct.
Measures
• Change the media to the one with enough
width or length.
When the media width narrows because the
origin moved, slide the origin to the right to
widen the effective media width.
• Turn off the power on the machine and turn it
on after a while.
When displaying again, contact your local
distributor, our sales office, or service center.
• Execute data clear and transmit data again.
• Turn the power on again and transmit the
data.
• Check the USB cable connection.
• Use an interface cable conforming to the
specifications.
• Execute Copy function using the same data
one more time.
• Please change the data size.
• Use a longer sheet.
(1) Check whether the register marks are placed
appropriately.
(P.4-2)
(2) Make sure that the media is not curled.
(3) Make sure that the position to start detecting
the register marks is correct.
(4) Make sure that black register marks are
printed on a white base.
(5) Make sure that there are no printed images
or smudges between register marks and that
there is no dust adhered.
(6) Make sure that the register mark detection
settings are correct.
(7) If the register marks still cannot be detected,
even after clearing the check items above,
contact your local distributor, our sales office,
or service center.
(8) If the area around register marks are
colored, set the "MARK FILL UP" of the
register mark detection settings to ON.
• Place the register marks within the sheet.
• Turn off the power on the machine and turn it
on after a while.
When displaying again, contact your local
distributor, our sales office, or service center.
(1) Make sure that the pen line rubber is not
worn out extremely, or it has not come off or
changed form.
(2) Make sure that there is nothing adhered to
the pen line rubber.
(3) After putting the pen in the commercially
available pen holder, check that it is installed
at the correct position.
(4) If an error is still displayed even after clearing
the check items above, contact your local
distributor, our sales office, or service center.
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