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Chapter5 Troubleshooting
Warning / Error Messages
If some trouble occurs, the buzzer sounds and the display shows a corresponding error message.
Take an appropriate remedy for the displayed error.
Warning messages
Errors when performing operations
Message
INVAILD OPERATION
:MEDIA UNDETECT
INVAILD OPERATION
:MOTOR POWER OFF
INVAILD OPERATION
INK ERROR
INVAILD OPERATION
COVER OPEN
INVAILD OPERATION
DATA REMAIN
Please check
Motor direct-connect unit
Message displayed in LOCAL
Message
Can't print/cartridge
Check waste ink
Replace WIPER
NO MEDIA
DATA REMAIN
MACHINE TEMP./H **°C
MACHINE TEMP./L **°C
5-4
Cause
Operation cannot be performed because
no media is detected.
The motor is OFF after the cover was
opened etc.
An ink error occurred.
The front cover or the maintenance
cover is opened.
Data was received.
How direct-connection unit and torque
limiter are attached does not match the
settings for feeding/take-up tension bar.
Cause
Multiple ink errors (unusable ink) have
occurred, making it impossible to feed
ink (printing and cleaning, etc.).
The waste ink tank count has exceeded
the prescribed amount.
The used count of wiper has exceeded
the prescribed number.
No media is set. Or, the sensor is faulty.
Print data is received in LOCAL.
Stable printing cannot be done because
temperature in the installed environment
(printer) is too high.
Stable printing cannot be done because
temperature in the installed environment
(printer) is too low.
Solution
• Execute after media is detected.
• Return to LOCAL and execute the operation
after completion of initialization.
• Execute the operation after replacing with a
new ink pack.
• Execute the operation after closing the
cover.
• Execute the operation after executing data
clear. (
P.2-27)
• To use tension bar, attach direct-connection
unit. Otherwise, attach torque limiter
(
).
P.2-13
Solution
Replace with a new ink pack.
Check the amount of waste ink in the waste
ink tank.
Conduct maintenance and waste ink tank
replacement, and reset the amount of waste
ink.
Execute maintenance, station maintenance
and wiper exchange and replace the wiper.
Set the media.
If the same error message still appears after
setting the media, contact our service desk or
your local distributor to call for service.
Shift to REMOTE and execute printing.
Or, execute data clear and cancel printing.
Adjust the ambient temperature to within the
specified scope (20°C to 35°C).
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