Application Interfaces; Mitel Open Interfaces Platform - Mitel 470 System Manual

System Overview
2. 7. 2

Application interfaces

The most important interface for own and third-party applications is the interface of the
Mitel Open Interfaces Platform (OIP). This open interface allows the applications to be
deeply integrated with telephony. Third-party applications can also be integrated on
MiVoice Office 400 series systems via different interfaces without OIP.
2. 7. 2. 1

Mitel Open Interfaces Platform

OIP applications
Communication systems
Fig. 3 OIP as middleware between communications system, external data sources and applications
OIP services
The OIP services are the central components of OIP. They are used to control the sys-
tem and make the OIP features and interfaces available. Thanks to the modular organ-
isation and vast configuration possibilities, versatile and customer-specific solutions
can be set up.
OIP applications
Sophisticated Softphones are available as OIP applications and are controlled as cli-
ents via OIP.
• Mitel OfficeSuite is a rich-client application, which significantly broadens the range
of functions of the coupled fixed and cordless phones.
• MiVoice 1560 PC Operator is an operator application which can be used as rich-cli-
ent application together with a fixed or cordless phone or alone as Softphone.
Possible OIP application fields are listed in the following sections:
32
OIP TAPI
service provider
Open Interfaces Platform (OIP)
External directories
Third party
applications
OIP connectors
Automation and
alarming systems
syd-0585/1.2 – R4.1 – 08.2016
Mitel 470 as of R4.1