Handset Problems; Using The Handsets - Polycom SpectraLink 6000 Maintenance And Diagnostics

Handset Problems

Using the Handsets

PN: 1725-36123-001_K.doc
The SpectraLink 6000 System is an in-building wireless
communication system that allows hand-held Wireless Telephones
(handsets) to communicate using the existing telephone system. Calls
are sent to and received by the handsets via small radio transceivers
called Base Stations, located throughout the building or campus.
When using and troubleshooting the handsets, consider the following
concepts.
Call hand off
• As the user moves through the facility, your conversation will be
"handed off" from one Base Station to another.
In range/Out of range
Service will be disrupted if a user moves outside the transmission
•
area of the SpectraLink 6000 System. Service is restored if the user
moves back within range of a Base Station. If a call drops because
a user moves out of range, the handset will recover the call if the
user moves back into range within a few seconds.
Capacity
In areas of heavy use, the call capacity of a particular Base Station
•
may be filled. If this happens, the user can wait until another user
terminates a call, or move within range of another Base Station
and try the call again. If a user is on a call and moves into an area
where capacity is full, it is the same as moving out of range of a
Base Station.
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