Component -
Alarm -
Second LED
First LED
MCU - 2
Error – 1, 2, 3, 4
MCU - 2
Test – 1, 2, 4
MCU - 2
TX Full - 1, 5
MCU - 2
Read - 1, 2, 5
UART1 - 3
Keepalive - 2, 3,
4
UART1 - 3
RX Full – 5
UART1 - 3
TX Full - 1, 5
UART1 - 3
HW - 1, 3, 5
PN: 1725-36123-001_K.doc
Probable Cause
Internal error.
Code downloaded to the Shelf
Controller was not the correct
code for the hardware
Internal error.
Internal error.
OAI PC is not properly
connected to the MCU.
Internal error.
Internal error.
System Controller does not
support OAI but has been
configured for OAI.
Recommendation
Contact Polycom Customer
Support.
Download the correct code.
Contact Polycom Customer
Support.
Contact Polycom Customer
Support.
Check the OAI PC connection
to the MCU.
Contact Polycom Customer
Support.
Contact Polycom Customer
Support.
Unconfigure the OAI support
on the System Controller.
LED and Alarm Troubleshooting Tables
Notes
45