Multiple Handsets Not Working - Polycom SpectraLink 6000 Maintenance And Diagnostics

Multiple Handsets Not Working

PN: 1725-36123-001_K.doc
If several of the handsets are not working there may be a problem
with the Interface Module that controls them, or with one or more
Base Stations.
1. Check to see that the handsets are correctly registered. See
SpectraLink 6300 MCU: Operator's Console for instructions.
2. At the Operator's Console, use the
details about the handsets (searching for serial number, extension,
or user name). If they are all connected to the same Interface
Module, there may be a problem with that Interface Module.
3. Try replacing the Interface Module with a different module of the
same type. See Chapter 2, section Replace an Interface Module (Hot
Swap) for instructions.
4. Check the cabling between the Interface Modules and the demarc
block, and between the demarc block and the telephone system
ports. See SpectraLink 6300 MCU: Installation for more information.
5. If the problem persists, diagnose the Base Stations.
Handset Problems
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