Component -
Alarm -
Second LED
First LED
Line 7 - 2, 5
Disabled - 1, 3, 4
Line 8 - 1, 2, 5
Disabled - 1, 3, 4
Line 9 - 3, 5
Disabled - 1, 3, 4
Line 10 -1, 3, 5
Disabled - 1, 3, 4
Line 11 - 2, 3, 5
Disabled - 1, 3, 4
Line 12 - 1, 2,
Disabled - 1, 3, 4
3, 5
Line 13 - 4, 5
Disabled - 1, 3, 4
Line 14 - 1, 4, 5
Disabled - 1, 3, 4
Line 15 - 2, 4, 5
Disabled - 1, 3, 4
Line 16 - 1, 2,
Disabled - 1, 3, 4
4, 5
MCU - 1
Clocks - 1, 2, 3, 4
MCU - 1
Interrupt – 5
MCU - 1
Errors - 2, 3, 4
MCU - 1
Keepalive - 3, 4
MCU - 1
Type - 1, 4
MCU - 1
Disabled - 1, 3, 4
MCU - 1
Bad PT code - 1,
2, 3, 5
RCU 1 - 6
Code - 2, 4
PN: 1725-36123-001_K.doc
Probable Cause
Configured line not in sync.
Configured line not in sync.
Configured line not in sync.
Configured line not in sync.
Configured line not in sync.
Configured line not in sync.
Configured line not in sync.
Configured line not in sync.
Configured line not in sync.
Configured line not in sync.
Missing frame interrupts.
(Interface Module should reset
itself.)
Unknown interrupt type.
IPC CRC errors (or underrun,
overrun, queue full).
No IPC keepalive message for
10 seconds.
Incorrect HW Board ID (not a
3000 Interface Module).
Card/System locked.
Bad flash on card.
Base Station (RCU) code not
found in bin file.
Recommendation
Check cabling.
Check cabling.
Check cabling.
Check cabling.
Check cabling.
Check cabling.
Check cabling.
Check cabling.
Check cabling.
Check cabling.
Contact Polycom Customer
Support.
Contact Polycom Customer
Support.
Contact Polycom Customer
Support.
Contact Polycom Customer
Support.
Replace with a correct Interface
Module.
Unlock system via Operator's
Console or unlock card using the
Disable Switch on the card.
Contact Polycom Customer
Support.
Download current software.
LED and Alarm Troubleshooting Tables
Notes
49
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