Polycom SpectraLink 6000 Maintenance And Diagnostics page 39

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Component -
Alarm -
Second LED
First LED
Cards. 2, 4
Test - 1, 2, 4
Control SW -
No code - 2, 4
1, 2
Control SW -
Program - 3, 4
1, 2
Control SW-
Test - 1, 2, 4
1, 2
Download - 3,
No code - 2, 4
4
Download - 3,
PT s/w CRC -
4
1, 2, 3, 5
Flash - 1, 3
Erase - 2, 5
Flash - 1, 3
Read - 1, 2, 5
Flash - 1, 3
Test - 1, 2, 4
Flash - 1, 3
Write - 3, 5
Flash – 1, 3
Bad PT
Version
Funnel - 2
Error - 1, 2, 3,
4
PN: 1725-36123-001_K.doc
Probable Cause
Often the result of inserting the
wrong card into a previously
configured shelf slot.
No valid code to program
Control SW-FPGA.
Control SW FPGA on System
Controller will not accept a
download.
FPGAs on System Controller
will not accept download.
Bad code in flash.
Bad PT code in flash.
Bad flash.
Bad flash.
Bad or wrong flash memory.
Bad flash.
PT version is 0.0 or 255.255
Internal error.
Recommendation
Insert a card that supports the desired
interface (PBX) type.
Check supervisor software. If you just
did a download, retry the download. If
a no download was done lately, the
board is probably bad and should be
replaced.
Replace System Controller card.
Replace System Controller card.
If the result of a software download to
system, check downloaded code.
If the result of a software download to
system, check downloaded code.
Replace System Controller card.
Replace System Controller card.
Replace System Controller card.
Replace System Controller card.
Load different PT version.
Contact Polycom Customer Support.
LED and Alarm Troubleshooting Tables
Notes
The MCU start alarm can be seen
as a result of this problem.
The MCU start alarm can be seen
as a result of this problem.
Indicates a condition that affects all
FPGAs on the System Controller.
(no FPGA will download). MCU
alarm also seen as a result.
Alarm may occur in conjunction
with a flash error.
Alarm may occur in conjunction
with flash error.
PT versions 0.0 and 255.255 are
illegal version numbers.
As a result of this error, audio may
be interrupted on calls where the
Base Station and the line are on a
different half-shelf.
39

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