Processor Board - GE CARESCAPE Monitor B850 Technical Manual

Problems and solutions troubleshooting tables
Problem
The display is blank.
The quality of the display is
not good.
The power switch button on
the patient monitor does not
illuminate when it is toggled.
The display does not
advance beyond the GE logo
screen.
Acquisition module patient
data does not display.
8-10
Possible cause
The video display has no power.
The patient monitor has no power.
The video display is not properly connected
to the patient monitor.
The display was turned off via the Display
On/Off button on the keypad/remote
control.
The cable is not connected properly.
The video display is bad.
The power supply is bad.
There is a boot code error.
The software or hardware is corrupt.
Module is faulty.
The display screen of the patient monitor
is not configured to display the
parameter.
The patient leadwires are not connected
properly.
The module is not installed correctly or is
not powered on.
The Frame or Tram-Rac housing is not
powered on.
There is a loose or faulty cable.
An incompatible device is connected to
the patient monitor
CARESCAPE Monitor B850
Action
Verify that the display's power indicator is illuminated.
Verify that the power indicator on the patient monitor is
illuminated.
Verify that the correct cable connects the video display
to one of the two (or three) video ports on the patient
monitor.
Press the Display On/Off button on the keypad/remote
control.
1. Check the connection between the video display and
the patient monitor. If necessary, replace the video
display with a known good one.
2. If the problem is not corrected, replace the processor
PCB. Refer to "Replace the processor board"
page 9-5.
Replace the power supply. For instructions, refer to
"Replace the power supply" on page 9-6.
Contact GE service.
1. Identify after which startup screen the computer
reboots.
2. Call technical support for service.
1. Verify patient or simulator leadwires are connected
properly to the module.
2. Verify that the module is installed correctly and
powered on.
3. Log into Webmin > Information > Device
Information and verify that all modules are listed.
4. Verify that the Frame or Tram-Rac housing is
powered on.
5. Go to Monitor Setup > Screen Setup to verify that
the parameter is selected to display on the screen.
6. Power on the Frame, Tram-Rac housing or
acquisition device.
7. View error logs for the patient monitor and
acquisition device using Webmin. Go to the
Diagnostics tab to view or download log files.
8. Test the acquisition device according to procedures
in the "Module Frames and Modules Technical
Manual" or "TRAM and Tram-Rac Modules
Supplemental Information" manual.
on
2040384-004D