GE CARESCAPE Monitor B850 Technical Manual page 105

Problem
Graphs and alarms are not
printed at the desired
location.
GE service unable to provide
remote support through
InSite with ExC
Unable to log onto the
Webmin service interface
remotely via the IX Network
8-12
Possible cause
Graph location is not configured properly.
Printer is not connected to the network.
Printer is not configured.
The IX Network and/or hospital network is
not configured properly.
Serial number is corrupted
The patient monitor is not connected to
the IX Network.
The network is not configured properly.
The PC used to launch Webmin remotely
is not configured properly.
The wireless card is on and is conflicting
with wired IX connection.
The computer is too slow and does not
support networking.
CARESCAPE Monitor B850
Action
1. Verify paper in central station writer is correct side
up.
2. If the patient monitor was moved from one care unit
to another, reprogram the graph destinations. Refer
to the user's manual for instructions.
Watch for misspelling or spaces in the name.
Make sure that the care unit name programmed
into the patient monitor and central station match
exactly.
Typically, the care unit name for a patient monitor
is not shown on the central station display of a
patient's data. Only the bed number is shown.
If the care unit name for a patient monitor does not
match the central station care unit name, then the
patient monitor identification changes. The patient
monitor identifier shows the care unit name
followed by a vertical slash (|) and then the bed
number. The solution is to modify the patient
monitor care unit name to match the central
station's care unit name.
3. Generate a test print (for laser printers only).
a. Log onto Webmin > Configuration > Printers >
Print Test Page.
b. Select the printer.
c. Select Submit
Make sure the IX Network cables are connected
properly (both ends of the cable are plugged into the
correct ports).
Make sure the IX Network is active.
Make sure that the proxy server is properly
configured (refer to "Remote service"
and that the remote service agent is enabled (refer
to "Control" on page 4-26).
Make sure the serial number exists.
1. Log onto Webmin > Information > Configuration
Information.
2. Make sure the host serial number matches the
physical serial number label.
Try to ping the patient monitor. Refer to
IP network device" on page 8-5.
Verify that the patient monitor is properly connected
to the IX Network.
Contact GE service.
on page 4-25)
"Ping a TCP/
2040384-004D