Symmetricom TimeSource 3600 User Manual page 188

Chapter 5 Troubleshooting
Troubleshooting with Error Messages
Table 5-2. Message Troubleshooting (Continued)
Message
BT3 WARMUP
DEVICE
DOWNLOAD
REQUIRED
GPS ERROR
GPS DOWNLOAD
REQUIRED
188 TimeSource 3600 User's Guide
Meaning
The system is in a
power-up state when it
should not be.
The hardware device
software is corrupt or
missing.
The GPS receiver is
reporting an error.
The GPS software is
corrupt or missing.
Action
Perform the same action as shown in
GPS ERROR message.
Download and install the appropriate
hardware device (DEV) software,
using the procedure in the Software
Release Document that came with
the software.
If the installation includes a roof
antenna, or if the message is
accompanied by the HIGH
CURRENT FAULT or LOW
CURRENT FAULT message, follow
the recommended action for the
HIGH CURRENT FAULT or LOW
CURRENT FAULT message.
If the installation includes a window
or wall antenna:
1. Note the satellite tracking
success rate reported by the
RTRV-GPS-STAT command.
2. If the success rate is better than
40%, follow the recommended
action for the HIGH CURRENT
FAULT or LOW CURRENT
FAULT message.
3. If the success rate is less than
40%, check that the latitude,
longitude, and altitude data
(position data) are correct.
4. If the position data are correct
and the error repeats, move the
antenna to a location with an
improved view of the sky.
5. If the error repeats, follow the
recommended action for the
HIGH CURRENT FAULT or LOW
CURRENT FAULT message.
Download, and install, the GPS
receiver (GPS) software, using the
procedure in the Software Release
Document that came with the
software.
097-72060-01 Revision J – June, 2007