Table of Contents
Advertisement
Troubleshooting
Resolving Windows 7/8/10 USB Installation Issues
When you install the printer driver via USB, you first run the installation wizard and then connect
the printer to your PC via the USB cable.
If you connected the USB cable before running the installation wizard, Windows 7/8/10 will not
recognize the printer correctly. In this case, the QL-800 will be listed as an Unspecified item in
the Devices and Printers window.
Use the following procedure to correct this issue. This procedure assumes you have already
installed the printer driver.
Note: This procedure requires administrator level access in Windows.
1
2
130
Open the Devices and Printers window.
Right-click the QuickLabel QL-800 in the Unspecified list. Then choose Properties. The
QuickLabel QL-800 Properties window will open. Choose the
Hardware
tab.
QL-800 User Guide
Advertisement
Table of Contents
