Error 1021 - Shared Memory Write Timeout; Solutions; Error 1022 - Shared Memory Response Timeout; Error 1023 - System Initialization Timeout - QuickLabel QL-800 User Manual

Error Messages

Error 1021 - Shared Memory Write Timeout

There is an internal communications failure.

Solutions

Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and release the power key to clear the error.
2) Press and hold the power key on the operation panel for three seconds to turn the printer
3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the

Error 1022 - Shared Memory Response Timeout

There is an internal communications failure.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and release the power key to clear the error.
2) Press and hold the power key on the operation panel for three seconds to turn the printer
3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the

Error 1023 - System Initialization Timeout

The print engine was not online in the expected time.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and hold the power key on the operation panel for three seconds to turn the printer
102
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
power inlet switch on. Power on the printer.
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
power inlet switch on. Power on the printer.
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
QL-800 User Guide