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Error 100C - Maintenance Cartridge Missing
The printer cannot detect the maintenance cartridge.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Install the maintenance cartridge. If a maintenance cartridge is installed, try repositioning it.
Error 100D - Transport not Installed
The printer cannot detect the transport unit.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Install the transport unit. If the transport unit is installed, try repositioning it.
Error 100E - Belt Motor Stall
The belt motor has stalled.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Remove and then reinstall the transport unit. Ensure it is fully inserted in the printer.
2) Remove the transport unit and inspect it.
QL-800 User Guide
Press and release the power key to clear the error.
Press and release the power key to clear the error.
Ensure no label media or excessive ink build-up is restricting movement of the belts.
Press and release the power key to resume the job. Or press and hold the pause/resume
key to cancel the job.
Error Messages
97
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