Page 1
QL-800 High Volume Maintenance Guide Part Number 9006-0000004 Revision 1.0 4/2019 QuickLabel, An AstroNova™ Division World Headquarters 600 East Greenwich Ave., West Warwick, RI 02893 Tel: (877) 757-7978 Fax: (401) 822-2430 E-mail: info@QuickLabel.com www.QuickLabel.com Technical Support Tel: (877) 757-7310 E-mail: support@QuickLabel.com...
Some printing applications represent a duty and usage significantly greater than average QL-800 customers. In such situations, units may be in operation for 20+ hours per day for 6-7 days per week. An appropriate preventative maintenance schedule needs to be put in place to match the high duty rate.
Preventative Maintenance This chapter details maintenance that shall be performed on the QL-800 printer once per shift, once per day, and once per week. • A shift is defined as 8 hours of operation • A day is defined as 24 hours of operation •...
Idle spitting. Clean the transport belts exposed in this area at this time as well. Figure 2 shows this area before and after cleaning. Figure 2: Uncleaned (left) and cleaned (right) top surface of transport QL-800 High Volume Maintenance Guide...
(PN 42908240). See Figure 3. Figure 3: Transport flipped over and cross-bars removed Using the alcohol and lint-free cloth, clean the top and bottom surfaces of the belt by wiping back and forth over the length of the belt. QL-800 High Volume Maintenance Guide...
Page 8
See Figure 5. Figure 5: Rotating the transport belts Repeat the cleaning process. Continue to clean and rotate until the entire lengths of the belts have been cleaned. This may take 3 or 4 rotations. QL-800 High Volume Maintenance Guide...
Using the lint-free cloth and alcohol, wipe each of the five segments of the encoder roller. Be sure to rotate the roller to clean the roller all the way around. Wipe the surface of the embedded TOF sensor as well. QL-800 High Volume Maintenance Guide...
Page 10
See Figure 8. Be very careful to not over tighten these screws as this will permanently damage the transport. Figure 8: Tighten the screw until the head just touches the bracket. Do not over tighten. QL-800 High Volume Maintenance Guide...
Use the “Printhead Height” feature in the Advanced Tab of the utility to put the printhead in the Print Position. If there is any apparent damage to the Maintenance Roller, use the Parts Replacement Wizard in the utility to replace with a new Maintenance Roller (PN 14799860). QL-800 High Volume Maintenance Guide...
Page 12
The following images provide examples of what Maintenance Roller damage may look like. Figure 10: Example of Maintenance Roller damage Figure 11: Example of Maintenance Roller damage Return the printhead to the cap position using the “Printhead Height” feature in the Advanced Tab of the utility. QL-800 High Volume Maintenance Guide...
Remove any wrapped labels. Do not use any tools that could scratch or damage these rollers. Wipe the top surface of the load sensor. QL-800 High Volume Maintenance Guide...
Wipe the edge guide and surface of the pinch entrance with a lint-free cloth and alcohol. Figure 14: Entrance guide prior to cleaning Unload media from the unwind mandrel and wipe the inside flange of the unwinder with a lint-free cloth and alcohol. QL-800 High Volume Maintenance Guide...
Inspect the aerosol filter. If the filter appears excessively loaded with ink aerosol and media debris, use the Parts Replacement Wizard to replace the aerosol filter with a new part (PN 14795525). Figure 15: Aerosol filter. This filter is not yet in need of replacement. QL-800 High Volume Maintenance Guide...
Bend the star wheel spring fingers by gently pushing with a fingertip through the top of the bracket. When all of the star wheels have been repositioned such that they no longer protrude through the stiffener plate, reinstall the bracket. QL-800 High Volume Maintenance Guide...
Dampen a clean, lint-free cloth with de-ionized or distilled water. Note: Anti-static electronic equipment cleaner may be used for exterior cleaning as needed. Gently clean the plastic exterior surfaces using the cloth. QL-800 High Volume Maintenance Guide...
The maintenance cleaning settings as shown below are the recommended settings. Each of Auto-Maintenance selections shall be enabled and the Mid-job frequency set to 30 meters. The “Update Cleaning Procedures” button can be used to reset the auto-maintenance settings if they become disabled. QL-800 High Volume Maintenance Guide...
On the next print job, the printer will reverse feed media, but not so much that the leading edge of material will pass the printhead. This will prevent the leading edge getting caught on the printhead at the start of printing. QL-800 High Volume Maintenance Guide...
Media should be “butt-jointed” together, not overlapped. Firmly apply the two ends together and resume printing. It is not necessary to apply any tape to the top side of the media. QL-800 High Volume Maintenance Guide...