Error Messages
3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the
Error 1040 - Failed to Read Job Status
Corrupt or incomplete job status message was received from print engine.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and release the power key to clear the error.
2) Press and hold the power key on the operation panel for three seconds to turn the printer
3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the
Error 1042 - Can't find Job Parameter
Job status message does not contain valid horizontal offset parameter.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and hold the pause/resume key to cancel the job. Reprint the job.
2) Press and release the power key to resume the job. Or press and hold the pause/resume
Error 1043 - Can't find Job Parameter
Job status message does not contain valid vertical offset parameter.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and hold the pause/resume key to cancel the job. Reprint the job.
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power inlet switch on. Power on the printer.
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
power inlet switch on. Power on the printer.
key to cancel the job.
QL-800 User Guide