Troubleshooting; Removing A Media Jam; Chapter 7: Troubleshooting - QuickLabel QL-800 User Manual

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7

Removing a Media Jam

If a media jam occurs during a print job, the red error LED will light on the front panel and the
specific error message will be displayed in the Status Monitor.
Note: After clearing a media jam, you will need to reprint labels that were not completed before
the jam occurred.
Caution: Use caution when removing a media jam. The printer contains sensitive components
that can be damaged by debris, impact, excessive force, etc.
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QL-800 User Guide
If media is exiting the front of the printer, perform a manual cut by pressing and holding the
cut key for approximately one second.
Power off the printer.
On the rear of the printer, turn the power inlet switch off.
Open the top cover and main side door.
Inspect the printer and locate the jam. With the top cover and main side door open, you can
view most of the media travel path.

Troubleshooting

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