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Error Messages
3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the
Error 1031 - Can't Program EEPROM
An internal EEPROM failure occurred.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and release the power key to clear the error.
2) Press and hold the power key on the operation panel for three seconds to turn the printer
3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the
Error 1032 - Invalid EEPROM Checksum
An internal EEPROM failure occurred.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Press and release the power key to clear the error.
2) Press and hold the power key on the operation panel for three seconds to turn the printer
3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn the
104
power inlet switch on. Power on the printer.
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
power inlet switch on. Power on the printer.
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
power inlet switch on. Power on the printer.
QL-800 User Guide
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