There Is No Audio To My Headset; Audio Quality - NEC UNIVERGE DT700 User Manual

There is no audio to my headset

1
Figure 12.25 Headset Connection
2
3
Figure 12.26 Headset icon and Headset softkey
4
5
6

Audio quality

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P H O N E TR O U B L E S H O O T I N G
Audio
Verify that the headset is firmly plugged into the HEADSET jack on the back of the
telephone.
Phone
Headset
Cable
Make sure the handset for your telephone is on-hook.
Make sure the headset is enabled. You should see the Headset icon on the LCD when
you dial or answer a call if the headset is enabled.
If you do not see a Headset softkey, verify that the Headset is enabled for your phone:
Press the Menu key.
a.
3
Select User Settings.
b.
3
Select Headset
c.
1
Select Enable/Disable.
d.
2
Select Enable and press the OK softkey or
e.
Try the telephone handset to verify if the problem is with the headset. If you can hear
audio through the telephone handset, try another known-working headset with the
phone.
If you are still having problems with your phone, contact your system administrator.
If you are having issues with the audio quality on your phone, there may be a problem
with your connection to the network. Contact your system administrator.
Groove
b
Enter key on the cursor pad.
DT700 Phone User Guide