NEC UNIVERGE DT700 User Manual page 208

Table of Contents

Advertisement

Figure 9.21 Monitor detail
9-190
D T 7 0 0 M I C R O B R O W S E R A N D E N H A N C E D P R O G R A M M A B L E K E Y S
Using the Microbrowser
If you press the Monitor soft key on a call that you are already monitoring, a Monitor
screen appears.
This screen handles the following events:
Field
Agent
Extension
Connected To
Phone
Soft Key Features:
Record
Exit
Barge
Hard Key Features:
4-way scroll BACK key
(Redial key)
4-way scroll FORWARD key
(Directory key)
4-way scroll UP key
(Volume UP Key)
4-way scroll DOWN key
(Volume DOWN Key)
ENTER key
Detail
Name of the agent you are barging/monitoring.
Extension of the agent you are barging/monitoring.
Caller ID information for the caller (if available).
Phone information for the caller (if available).
Explanation
Toggles call recording. If not currently recording, starts
recording. If currently recording, stops recording.
• Barge record: Audio is recorded from both participants
in the call, and from your phone line.
• Monitor record: Audio is recorded from both partici-
pants in the call, but not from your phone line.
Exit the microbrowser to the appropriate call status
screen.
Opens the Barge page and starts a Barge session on the
call where you can speak to all parties on the call.
Explanation
Returns to the Select Call screen.
No operation.
No operation.
No operation.
No operation.
DT700 Phone User Guide

Advertisement

Table of Contents
loading

Table of Contents