The Phone Does Not Ring; I Cannot Reconnect To A Call On Hold/The Call Does Not Terminate - NEC UNIVERGE DT700 User Manual

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The phone does not ring

1
2
3
Figure 12.15 Do Not Disturb Set from DND softkey
4
5

I cannot reconnect to a call on Hold/The call does not terminate

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P H O N E TR O U B L E S H O O T I N G
Calling
b
Press Enter on the cursor pad or the OK softkey to accept the setting.
You can also press the Cancel softkey to exit without making any changes.
Turn up the ringer volume.
d
Press the key on the cursor pad while it is in the on-hook status to turn up the
a.
ringer volume.
If you do not hear ringer tone, contact your system administrator.
b.
Check that you do not have the phone set to ring only on a headset.
Press the Menu Key.
a.
3
Select User Settings.
b.
1 2
Select Headset,
c.
Press the OK softkey or
d.
Place a call to the phone to test for a ring tone.
e.
Verify that DND (Do Not Disturb) is not enabled on the phone. Contact your system
administrator to determine if this feature is available on your system.
To disable DND, press the DND softkey. You should also any desktop application for
your phone (if available) to verify that DND is not enabled through the application.
To disable DND using star codes, dial *79 from the phone.
Restart the phone:
Press the Menu key.
a.
5
Select Reboot.
b.
Press the OK softkey or
c.
If you cannot
Note: restart
and the network for ten seconds, then reconnect the telephone to your
network and power to perform a
If you are still having problems with your phone, contact your system administrator.
If you put a call on hold and then have a problem trying to un-hold or reconnect to a
call during a conference or transfer, the caller may have dropped. This can happen if
the other caller has had an interruption with their network connection.
In most cases, the call will time out and the call will terminate automatically. In cases
where the call is not automatically terminated, press the EndCall softkey to terminate
the call.
1
Ringing, and then Disable to disable headset ringing.
b
Enter key on the cursor pad.
b
Enter key on the cursor pad to restart the phone.
the phone using the Menus, unplug the phone from power
.
restart
DT700 Phone User Guide