Document Prints From Wrong Tray; Printer Is Making Unusual Noises; Automatic 2-Sided Printing Problems - Xerox AltaLink C80 Series User Manual

Probable Causes
The way the printer was installed on the
network could be an issue.
Application and print driver have conflicting
tray selections.

Document Prints from Wrong Tray

Probable Causes
Application and print driver have conflicting
tray selections.

Printer is Making Unusual Noises

Probable Causes
One of the trays is not installed correctly.
There is an obstruction or debris inside the
printer.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Incorrect setting.
Solutions
• Ensure that the printer is connected to the network.
• Determine if a print spooler or a computer sharing the
printer is buffering all print jobs and then spooling them to
the printer. Spooling can slow print speeds.
• To test the printer, print an information page, such as the
Configuration Report. If the page prints, there could be a
network or printer installation issue. For help, contact the
system administrator.
For details, see

Document Prints from Wrong Tray

Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application
from which you are printing.
3. Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Note: To have the print driver select the tray, enable Auto
Selection for the source tray on the printer.
Solutions
Open and close the tray from which you are printing.
Power off the printer and remove the obstruction or debris.
If you cannot remove it, contact your Xerox
representative.
Solutions
Ensure that you are using the correct paper. Do not use
transparencies, envelopes, labels, or reloaded paper for
automatic 2-sided printing. For details, see
Sizes and Weights for Automatic 2-Sided Printing
On the print driver Printing Options tab, select 2-Sided Print.
Xerox AltaLink C80XX Series Multifunction Printer
® ®
Troubleshooting
on page 247.
service
®
Supported Paper
on page 173.
247
User Guide