Clearing Finisher Jams - Xerox AltaLink C80 Series User Manual

Paper Jam Message Stays On
Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.
Note: Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
Probable Causes
Using paper of the wrong size, thickness, or
type.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the driver and that
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.

Clearing Finisher Jams

Clearing Jams in the Integrated Office Finisher
1. Locate the Integrated Office Finisher under the scanner and control panel, then open the top cover
as shown.
2. Rotate the green knob in the direction shown.
3. To remove the paper, pull it in the direction shown.
Note: If the paper is torn, remove all torn pieces from the printer.
4. Close the top cover of the Integrated Office Finisher.
Solutions
Recheck the media path and make sure that you have removed
all of the jammed paper.
Check the doors on the printer. Close any door that is open.
Solutions
Use paper of the correct size, thickness, or type. For details, see
Supported Paper Sizes and Weights for Automatic 2-Sided
Printing on page 173.
the paper is loaded in the correct tray. For details, see
Supported Paper on page 169.
Ensure that paper is loaded into the correct tray. For details,
refer to Supported Paper
Load the tray with only one type and size of paper.
Xerox AltaLink C80XX Series Multifunction Printer
® ®
on page 169.
User Guide
Troubleshooting
267